full-time 2 months ago
Medical Receptionist
Ascension
300 Steam Plant Rd Ste 200, Gallatin, TN 37066
18 - 22/hr
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Job description:
Join our clinic as a Medical Receptionist. You’ll be the first point of contact for patients, ensuring a welcoming experience and smooth front-desk operations. This role demands strong organization, clear communication, and accuracy with EHR and billing tasks.
Key Responsibilities
Greet patients, verify appointments, and complete check-in/check-out in the EHR.
Manage multi-line phones; schedule, reschedule, and confirm appointments professionally.
Verify insurance eligibility and benefits; accurately capture payer details.
Collect and update patient demographics and documentation; ensure HIPAA compliance.
Support billing: basic coding (ICD-10, CPT), payment posting, and balance follow-up.
Triage and route calls and messages promptly to the right clinical/administrative staff.
Maintain organized records and filing systems; support general office tasks (scanning, data entry).
Contribute to a warm, efficient front office that reflects our commitment to patient care.
This role requires a willingness to travel to other offices as needed.
Required Qualifications
Experience as a Medical Receptionist or similar clinical administrative role (dental/clinic a plus).
Working knowledge of medical terminology, ICD-10/CPT basics, and billing workflows.
Proficiency with EMR/EHR platforms (e.g., Epic, Meditech, eClinicalWorks, Athenahealth, Dentrix/Eaglesoft).
Strong computer skills (Microsoft Word, Excel); accurate typing (10-key preferred).
Demonstrated HIPAA compliance, discretion, and professionalism.
Excellent communication, customer service, and phone etiquette.
Willing and able to travel to other job/office locations; reliable transportation, valid driver’s license, and auto insurance.
Preferred
Bilingual abilities to serve diverse patient populations.
Prior clinic or hospital front-desk experience preferred.
What You’ll Gain
A supportive, patient-first team environment focused on professionalism, compassion, and growth.
The opportunity to make a daily impact on patient experience and clinic efficiency.
Join our team today and help every patient feel welcomed and cared for from the moment they arrive.
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Monday to Friday, 8:00 AM to 4:30 PM
Join our clinic as a Medical Receptionist. You’ll be the first point of contact for patients, ensuring a welcoming experience and smooth front-desk operations. This role demands strong organization, clear communication, and accuracy with EHR and billing tasks.
Key Responsibilities
Greet patients, verify appointments, and complete check-in/check-out in the EHR.
Manage multi-line phones; schedule, reschedule, and confirm appointments professionally.
Verify insurance eligibility and benefits; accurately capture payer details.
Collect and update patient demographics and documentation; ensure HIPAA compliance.
Support billing: basic coding (ICD-10, CPT), payment posting, and balance follow-up.
Triage and route calls and messages promptly to the right clinical/administrative staff.
Maintain organized records and filing systems; support general office tasks (scanning, data entry).
Contribute to a warm, efficient front office that reflects our commitment to patient care.
This role requires a willingness to travel to other offices as needed.
Required Qualifications
Experience as a Medical Receptionist or similar clinical administrative role (dental/clinic a plus).
Working knowledge of medical terminology, ICD-10/CPT basics, and billing workflows.
Proficiency with EMR/EHR platforms (e.g., Epic, Meditech, eClinicalWorks, Athenahealth, Dentrix/Eaglesoft).
Strong computer skills (Microsoft Word, Excel); accurate typing (10-key preferred).
Demonstrated HIPAA compliance, discretion, and professionalism.
Excellent communication, customer service, and phone etiquette.
Willing and able to travel to other job/office locations; reliable transportation, valid driver’s license, and auto insurance.
Preferred
Bilingual abilities to serve diverse patient populations.
Prior clinic or hospital front-desk experience preferred.
What You’ll Gain
A supportive, patient-first team environment focused on professionalism, compassion, and growth.
The opportunity to make a daily impact on patient experience and clinic efficiency.
Join our team today and help every patient feel welcomed and cared for from the moment they arrive.
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Monday to Friday, 8:00 AM to 4:30 PM
About Ascension
Ascension is a healthcare provider that connects communities to compassionate care. With a network of hospitals and over 23,000 affiliated providers, Ascension aims to provide personalized care to those in need.
Position Closed
This job is no longer accepting applications.