Medical Receptionist

Job Summary
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while managing a wide range of administrative tasks. Your energetic approach and organized mindset will ensure smooth clinic operations, accurate documentation, and a welcoming environment for all visitors. The ideal candidate will possess strong computer skills, familiarity with electronic health record (EHR) systems, and a passion for helping others. This paid position offers an exciting opportunity to be an integral part of a busy ob/gyn practice dedicated to delivering high-quality patient care.

Duties
Greet patients warmly and efficiently manage check-in and check-out processes using EMR systems such as Epic, Meditech, or Athenahealth.

Verify insurance coverage, perform insurance eligibility checks, and conduct insurance verification to facilitate seamless billing processes.

Schedule appointments accurately using medical scheduling software, coordinate follow-up visits, and manage calendar updates.

Handle multi-line phone systems with professionalism, practicing excellent phone etiquette while answering inquiries and directing calls appropriately.

Maintain organized medical records by filing documents, reviewing documentation for accuracy, and ensuring compliance with HIPAA regulations.

Assist with patient intake procedures, including collecting medical history, updating demographic information, and explaining clinic policies.

Support medical billing by coding procedures using CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and ICD coding standards to ensure proper reimbursement.

Skills
Extensive knowledge of medical terminology, ICD-9/10 coding, CPT coding, and medical billing practices.

Proficiency in EMR/EHR systems Athenahealth, for documentation review and data entry.

Strong computer skills
Excellent patient service skills combined with professional phone etiquette and effective communication abilities.

Ability to handle medical administrative support tasks such as filing, faxing, copying, and managing multi-line phone systems efficiently.

Bilingual capabilities are highly desirable to serve diverse patient populations effectively.

Previous medical office experience is preferred to navigate healthcare workflows smoothly.

Knowledge of HIPAA regulations ensures confidentiality and security of health information management.

Experience with ob/gyn preferred.

Join us in creating a positive impact on patient experiences! This role offers the chance to develop your career in a fast-paced healthcare environment while supporting the delivery of compassionate care through efficient administrative support. We value energetic professionals committed to excellence in every interaction!

Pay: From $19.00 per hour
Benefits:
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Pet insurance
Vision insurance
Language:
Spanish (Required)
Ability to Commute:
Saint Cloud, FL (Required)
Work Location: In person