full-time 6 days ago
Medical Receptionist
NEPHROLOGY ASSOCIATES
4323 Carothers Pkwy Ste 501, Franklin, TN 37067
18 - 21/hr
About the Practice
N/A Team Members
Other Software
Office Tour & Photos
Job Description
Overview
Join our clinic as a Medical Receptionist. You’ll be the first point of contact for patients, ensuring a welcoming experience and smooth front-desk operations. This role demands strong organization, clear communication, and accuracy with EHR and billing tasks.
Key Responsibilities
Greet patients, verify appointments, and complete check-in/check-out in the EHR.
Manage multi-line phones; schedule, reschedule, and confirm appointments professionally.
Verify insurance eligibility and benefits; accurately capture payer details.
Collect and update patient demographics and documentation; ensure HIPAA compliance.
Support billing: basic coding (ICD-10, CPT), payment posting, and balance follow-up.
Triage and route calls and messages promptly to the right clinical/administrative staff.
Maintain organized records and filing systems; support general office tasks (scanning, data entry).
Contribute to a warm, efficient front office that reflects our commitment to patient care.
Required Qualifications
Experience as a Medical Receptionist or similar clinical administrative role (dental/clinic a plus).
Working knowledge of medical terminology, ICD-10/CPT basics, and billing workflows.
Proficiency with EMR/EHR platforms (e.g., Epic, Meditech, eClinicalWorks, Athenahealth, Dentrix/Eaglesoft).
Strong computer skills (Microsoft Word, Excel); accurate typing (10-key preferred).
Demonstrated HIPAA compliance, discretion, and professionalism.
Excellent communication, customer service, and phone etiquette.
Able to multitask and maintain accuracy in a fast-paced environment.
Preferred
Bilingual abilities to serve diverse patient populations.
Prior clinic or hospital front-desk experience preferred.
What You’ll Gain
A supportive, patient-first team environment focused on professionalism, compassion, and growth.
The opportunity to make a daily impact on patient experience and clinic efficiency.
Join our team today and help every patient feel welcomed and cared for from the moment they arrive.
Monday -Friday, 8:00 AM to 4:30 PM
Join our clinic as a Medical Receptionist. You’ll be the first point of contact for patients, ensuring a welcoming experience and smooth front-desk operations. This role demands strong organization, clear communication, and accuracy with EHR and billing tasks.
Key Responsibilities
Greet patients, verify appointments, and complete check-in/check-out in the EHR.
Manage multi-line phones; schedule, reschedule, and confirm appointments professionally.
Verify insurance eligibility and benefits; accurately capture payer details.
Collect and update patient demographics and documentation; ensure HIPAA compliance.
Support billing: basic coding (ICD-10, CPT), payment posting, and balance follow-up.
Triage and route calls and messages promptly to the right clinical/administrative staff.
Maintain organized records and filing systems; support general office tasks (scanning, data entry).
Contribute to a warm, efficient front office that reflects our commitment to patient care.
Required Qualifications
Experience as a Medical Receptionist or similar clinical administrative role (dental/clinic a plus).
Working knowledge of medical terminology, ICD-10/CPT basics, and billing workflows.
Proficiency with EMR/EHR platforms (e.g., Epic, Meditech, eClinicalWorks, Athenahealth, Dentrix/Eaglesoft).
Strong computer skills (Microsoft Word, Excel); accurate typing (10-key preferred).
Demonstrated HIPAA compliance, discretion, and professionalism.
Excellent communication, customer service, and phone etiquette.
Able to multitask and maintain accuracy in a fast-paced environment.
Preferred
Bilingual abilities to serve diverse patient populations.
Prior clinic or hospital front-desk experience preferred.
What You’ll Gain
A supportive, patient-first team environment focused on professionalism, compassion, and growth.
The opportunity to make a daily impact on patient experience and clinic efficiency.
Join our team today and help every patient feel welcomed and cared for from the moment they arrive.
Monday -Friday, 8:00 AM to 4:30 PM
About NEPHROLOGY ASSOCIATES
Nephrology Associates is the largest nephrology practice in the greater Nashville community, providing superior kidney care to the Mid-South region since 1985. They specialize in the diagnosis, treatment, and management of kidney diseases and related conditions with a dedicated team of experienced professionals.