Practice location
full-time 6 days ago

Medical Receptionist

Innovation Medical Group

4740 N Butler Ave, Farmington, NM 87401
16 - 18/hr

About the Practice

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Job Description

Position Description:
This Medical Reception position is primarily responsible for acting as the first point of contact for all patients. Duties include phone management, initial screening of calls to determine information that is needed, confirming and rescheduling appointments. The position will be responsible for coordinating patient chart and ensuring that proper documentation is in each, this would include scanning and logging all communications. They will be an intricate part of the office and responsible for making sure that each patient is seen in a timely manner by performing the following duties.

Responsibilities

Manages phones, screens calls to determine information that is needed, confirms and reschedules appointments.

Coordinates patient charts and ensures that proper documentation is in each.

Greets patients in an enthusiastic manner as they arrive and when they depart.

Obtains authorizations for any medical patients.

Scans and enters insurance cards and ensures accuracy of information.

Obtaining payment for bills and co-pays

Makes concrete attempts to add value or to make improvements for the customer and acts on behalf of the customer being served to promote fair and timely internal resolution of issues.

Prepares charts for next day's appointments, including eligibility, copay details, portal access, etc.

Greets patients, has them complete the proper paperwork and informs them of the process flow, by communicating clearly with the customer regarding expectations.

Handles office correspondence by possessing the ability to convey a concise, honest and respectful message in written and verbal communications.

Job Type: Full-time

Salary: (based on experience)

Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

401K

About Innovation Medical Group

Innovation Medical Group is a multi-specialty healthcare family dedicated to providing effective care utilizing state-of-the-art technology and comprehensive education. They focus on innovative, evidence-based treatments for wound care, foot & ankle issues, and primary care, with a goal to offer comfort and prevent hospital stays.