full-time 2 months ago
Medical Receptionist
Eye Associates of New Mexico
5757 Harper Drive NE, Albuquerque, NM 87109
From 15/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Join EANM as a full-time, Patient Services Representative (PSR) and serve as a key connection between our patients, providers, and clinical teams. In this essential role, you’ll apply your completed training and insurance knowledge to support scheduling, registration, insurance verification, and checkout processes using NextGen and Phreesia. You’ll ensure accuracy, efficiency, and exceptional customer service throughout every patient interaction. As an essential position, PSRs are required to work on-site during epidemics, pandemics, and inclement weather.
Starting pay $15.00 per hour +, depending on skills/experience
Why Choose Us?
Be part of a patient-centered organization committed to high-quality care and service excellence
Utilize your advanced PSR training and insurance knowledge in a fast-paced clinical setting
Work collaboratively with providers, clinical teams, and Patient Accounting
Gain exposure to multiple specialties, physicians, and clinic locations
Play a vital role in maintaining access to care and clinic efficiency
Opportunities for continued growth within Eye Associates
What You'll Do:
Schedule, register, check in, and check out patients using NextGen and Phreesia
Verify insurance eligibility, referrals, prior authorizations, and collect patient balances
Communicate clearly with patients regarding appointments, delays, billing, and follow-up needs
Maintain accurate patient records, encounter documentation, and insurance information
Support provider schedules, patient flow, and clinic operations
Manage assigned cash drawer and follow daily batching and reconciliation procedures
What We’re Looking For:
High school diploma or equivalent required
Successful completion of the Ophthalmology Home Study course, LMS Customer Service program, and EANM Insurance Test
Strong customer service skills with a professional, patient-focused demeanor
Ability to multitask, problem-solve, and adapt to changing workflows and systems
Strong attention to detail, accuracy, and teamwork skills
Willingness to rotate Saturdays, holidays, and work across clinic locations
Benefits We Offer:
PTO & 8 paid holidays (including the day after Thanksgiving & Christmas Eve!)
Medical, Dental & Generous Vision Benefits
401(k)
Education Assistance
Company-paid Life, AD&D, Disability Insurance & more!
** Benefit eligibility varies based on full-time or part-time status. The benefits listed above apply to employees with .75 FTE status or higher; additional details will be provided upon hire.
Ready to start a rewarding career? Apply today! Learn more at www.eyenm.com.
Req. #2905
Starting pay $15.00 per hour +, depending on skills/experience
Why Choose Us?
Be part of a patient-centered organization committed to high-quality care and service excellence
Utilize your advanced PSR training and insurance knowledge in a fast-paced clinical setting
Work collaboratively with providers, clinical teams, and Patient Accounting
Gain exposure to multiple specialties, physicians, and clinic locations
Play a vital role in maintaining access to care and clinic efficiency
Opportunities for continued growth within Eye Associates
What You'll Do:
Schedule, register, check in, and check out patients using NextGen and Phreesia
Verify insurance eligibility, referrals, prior authorizations, and collect patient balances
Communicate clearly with patients regarding appointments, delays, billing, and follow-up needs
Maintain accurate patient records, encounter documentation, and insurance information
Support provider schedules, patient flow, and clinic operations
Manage assigned cash drawer and follow daily batching and reconciliation procedures
What We’re Looking For:
High school diploma or equivalent required
Successful completion of the Ophthalmology Home Study course, LMS Customer Service program, and EANM Insurance Test
Strong customer service skills with a professional, patient-focused demeanor
Ability to multitask, problem-solve, and adapt to changing workflows and systems
Strong attention to detail, accuracy, and teamwork skills
Willingness to rotate Saturdays, holidays, and work across clinic locations
Benefits We Offer:
PTO & 8 paid holidays (including the day after Thanksgiving & Christmas Eve!)
Medical, Dental & Generous Vision Benefits
401(k)
Education Assistance
Company-paid Life, AD&D, Disability Insurance & more!
** Benefit eligibility varies based on full-time or part-time status. The benefits listed above apply to employees with .75 FTE status or higher; additional details will be provided upon hire.
Ready to start a rewarding career? Apply today! Learn more at www.eyenm.com.
Req. #2905
About Eye Associates of New Mexico
Eye Associates for New Mexico, founded in 1976, is one of the largest comprehensive eye care practices in the United States. Offering services such as LASIK, cataract surgery, healthy eye examinations, and complex eye disease management, their commitment since inception has been to preserve and improve eyesight in the Southwest.
Position Closed
This job is no longer accepting applications.