Medical Receptionist

Front Desk Secretary
Worcester County Orthopedics – Worcester, MA
Worcester County Orthopedics is a busy, fast-paced orthopedic practice seeking a full-time Front Desk Secretary to join our team. The ideal candidate is friendly, organized, dependable, and able to multitask while delivering excellent customer service to our patients.

Responsibilities Include:
Greeting and checking patients in and out
Answering and directing incoming phone calls
Scheduling and confirming appointments
Collecting copays and processing payments
Verifying insurance information
Managing patient paperwork and updating demographics
Assisting with referrals and basic administrative tasks
Maintaining a professional and welcoming front office environment
Qualifications:
Prior medical office experience preferred
Strong communication and customer service skills
Ability to multitask in a high-volume setting
Attention to detail and strong organizational skills
Comfortable handling confidential patient information
EMR experience preferred
Team-oriented with a positive attitude
Position Details:
Full-time position
Competitive pay based on experience
Supportive, team-focused work environment
Worcester County Orthopedics prides itself on providing high-quality orthopedic care while maintaining a professional and compassionate patient experience. If you enjoy working in a busy medical setting and being part of a collaborative team, we encourage you to apply.

Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Work Location: In person