Medical Receptionist

About Us
Neighborhood Medical Center – Dallas is a well-established medical practice in North Dallas, Texas, offering comprehensive family medicine and urgent care services. We’re committed to providing quality care to our diverse patient population, ensuring that each individual feels heard, respected, and cared for.

Role Description
We're currently looking for Front Office Staff to join our team. In this full-time, on-site role, you’ll play a crucial part in creating a welcoming environment for our patients. Your primary responsibilities will include greeting patients, scheduling appointments, managing patient check-ins and check-outs, verifying insurance information, and handling various administrative tasks. You’ll work closely with medical providers and staff to ensure smooth operations and a positive patient experience.

Key Responsibilities
Greet patients and visitors with a friendly and professional demeanor
Schedule appointments, confirming and rescheduling as necessary
Collect patient information and verify insurance details
Answer phone calls, addressing patient inquiries or directing them to the appropriate department
Manage patient check-in and check-out processes
Maintain accurate and up-to-date patient records
Process billing and insurance claims
Assist with office organization and maintain a clean, safe, and welcoming environment
Support other administrative functions as needed to ensure seamless clinic operations
Qualifications
Previous experience in a front office or administrative role, preferably in a medical setting
Strong communication and interpersonal skills
Ability to multitask and handle a fast-paced environment
Detail-oriented with strong organizational skills
Experience with electronic health records (EHR) is a plus
Proficiency in Microsoft Office Suite (Excel, Word, Outlook, etc.)
Fluency in Spanish is a bonus
High school diploma or equivalent (Associate’s Degree or higher preferred)
Benefits
Competitive pay
Paid time off and vacation days
401(k) with match
Continuing medical education (CME) opportunities
Supportive, team-oriented work environment
If you're passionate about helping others and thrive in a dynamic setting, we'd love to hear from you! Please email your resume to alyssamcelya@nmcdallas.com to apply.

Pay: From $15.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Retirement plan
Vision insurance
Language:
Spanish (Required)
Ability to Commute:
Dallas, TX 75254 (Required)
Work Location: In person