full-time 2 hours ago
Medical Receptionist
Spero Health
5966 Boymel Drive, Cincinnati, OH 45227, Cincinnati
Competitive Compensation
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Description:
Spero Health is seeking a Medical Receptionist to join our awesome team in Cincinnati!
This position is for a Medical Receptionist who supports the mission of “Saving Lives, Instilling Hope and Restoring Relationships” in an integrated team with patients receiving counseling, case management and medically assisted treatment. Spero Health believes better outcomes are achieved when you treat the whole person, through integrated care. If you are looking for a career where you can make a difference in someone's life, Spero Health is the right place for you!
The Medical Receptionist responsibilities include, but are not limited to the following:
Provide top-tier customer service, compassion, and empathy to all patients.
Efficiently handle patient arrivals, confirming and updating demographic and insurance details at each visit.
Manage scheduling for providers, ensuring accuracy and timely adjustments to meet patient needs.
Contact patients who have missed appointments to encourage continued treatment.
Manage prior authorizations and communicate patient financial responsibilities clearly.
Distribute and verify accuracy of required patient forms and handbooks; scan and file documents into the EMR.
Process collections, co-payments and facilitate payment plans regularly.
Ability to discuss and clarify patient financial responsibilities and insurance status effectively.
Maintain a professional office environment, including general upkeep and organization.
Delivering excellent phone etiquette for inbound and outbound calls, including appointment reminders, and re-engagement efforts.
Handle tasks related to medication destruction and logging.
Engage in daily huddles and team meetings to ensure cohesive operations.
Participate in cross-training for lab-related responsibilities as appropriate, such as urine drug screenings.
Requirements:
Education:
High School Diploma required; Associate degree preferred
Graduation from an accredited program for Medical Assisting preferred
Experience:
1-3 years experience with Customer Services, Behavioral Health, and/or Healthcare facilities preferred.
Minimum of 1 year in a fast-paced medical office environment required.
BENEFITS:
Medical, Dental, and Health Savings Account
Vision, Life and Disability insurance (100% Company Paid)
Generous PTO and paid holidays
401(k) retirement program with company match
Wellness Programs (Fitness Reimbursement & Smoking Cessation)
Employee Assistance Program (EAP)
Discounts via Tickets at Work
LOAN FORGIVENESS PROGRAMS:
Spero Health is a STAR (Substance Use Disorder Treatment and Recovery) approved organization. This means our clinicians will have access to help pay off federal student loans so they can focus on what they do best: patient care!
Please see the website at https://bhw.hrsa.gov/funding/apply-loan-repayment/star-lrp
CAREER DEVELOPMENT AND GROWTH
Opportunities for growth - we encourage our teammates to consider new growth opportunities with us
Check out our website below for more information
https://sperohealth.com/
Spero Health is seeking a Medical Receptionist to join our awesome team in Cincinnati!
This position is for a Medical Receptionist who supports the mission of “Saving Lives, Instilling Hope and Restoring Relationships” in an integrated team with patients receiving counseling, case management and medically assisted treatment. Spero Health believes better outcomes are achieved when you treat the whole person, through integrated care. If you are looking for a career where you can make a difference in someone's life, Spero Health is the right place for you!
The Medical Receptionist responsibilities include, but are not limited to the following:
Provide top-tier customer service, compassion, and empathy to all patients.
Efficiently handle patient arrivals, confirming and updating demographic and insurance details at each visit.
Manage scheduling for providers, ensuring accuracy and timely adjustments to meet patient needs.
Contact patients who have missed appointments to encourage continued treatment.
Manage prior authorizations and communicate patient financial responsibilities clearly.
Distribute and verify accuracy of required patient forms and handbooks; scan and file documents into the EMR.
Process collections, co-payments and facilitate payment plans regularly.
Ability to discuss and clarify patient financial responsibilities and insurance status effectively.
Maintain a professional office environment, including general upkeep and organization.
Delivering excellent phone etiquette for inbound and outbound calls, including appointment reminders, and re-engagement efforts.
Handle tasks related to medication destruction and logging.
Engage in daily huddles and team meetings to ensure cohesive operations.
Participate in cross-training for lab-related responsibilities as appropriate, such as urine drug screenings.
Requirements:
Education:
High School Diploma required; Associate degree preferred
Graduation from an accredited program for Medical Assisting preferred
Experience:
1-3 years experience with Customer Services, Behavioral Health, and/or Healthcare facilities preferred.
Minimum of 1 year in a fast-paced medical office environment required.
BENEFITS:
Medical, Dental, and Health Savings Account
Vision, Life and Disability insurance (100% Company Paid)
Generous PTO and paid holidays
401(k) retirement program with company match
Wellness Programs (Fitness Reimbursement & Smoking Cessation)
Employee Assistance Program (EAP)
Discounts via Tickets at Work
LOAN FORGIVENESS PROGRAMS:
Spero Health is a STAR (Substance Use Disorder Treatment and Recovery) approved organization. This means our clinicians will have access to help pay off federal student loans so they can focus on what they do best: patient care!
Please see the website at https://bhw.hrsa.gov/funding/apply-loan-repayment/star-lrp
CAREER DEVELOPMENT AND GROWTH
Opportunities for growth - we encourage our teammates to consider new growth opportunities with us
Check out our website below for more information
https://sperohealth.com/
About Spero Health
Spero Health is an outpatient addiction treatment provider focused on drug and alcohol recovery through evidence-based, integrated care. Its programs combine physician services, medication-assisted treatment, counseling, and recovery support, with both in-person and telehealth options. The organization follows American Society of Addiction Medicine guidelines and serves patients across several states while accepting commercial insurance, Medicaid, and Medicare.