Medical Receptionist

DocCare is an established primary care and multi-specialty medical practice with locations in Queens and Hauppauge, NY. We provide compassionate, high-quality healthcare to our patients. We are seeking a professional, personable, and organized Medical Receptionist to join our dynamic team. This role is integral to ensuring our patients receive exceptional service at every step of their healthcare journey. You will play a key role in enhancing patient satisfaction, ensuring compliance with procedures, and fostering a collaborative team environment. This position will rotate throughout our locations, as needed.

Responsibilities:
Patient Interaction:
Greet patients with a warm and welcoming demeanor, ensuring a positive first impression.

Register patients accurately, collect necessary information, and verify insurance details.

Address patient inquiries in person, via phone, or email, providing clear and courteous communication.

Administrative Duties:
Schedule and confirm patient appointments efficiently, minimizing waiting times.

Manage electronic medical records (EHR), ensuring accuracy and confidentiality in accordance with HIPAA regulations.

Process payments, co-pays, and billing inquiries with professionalism and precision.

Maintain a clean and organized reception area.

Collaboration:
Work closely with front desk and clinical staff to coordinate patient care.

Communicate effectively with the team to streamline office operations.

Assist in managing inventory and ordering supplies as needed.

Other:
Other related duties as assigned.

Education:
High school diploma or equivalent required; associate or bachelor’s degree in healthcare administration or related field preferred. 2 years in a customer service or administrative role required, preferably in a healthcare setting.

Minimum Requirements:
Must have strong communication skills, with the ability to work collaboratively across departments. Must have strong organizational and multitasking skills, with high level attention to detail in all administrative aspects. Excellent verbal and written communication skills required. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is needed. Ability to maintain confidentiality and handle sensitive information necessary.

Preferred Qualifications
Experience in a healthcare setting is preferred.

If you are passionate about patient care and eager to be part of a dedicated team transforming healthcare experiences, we invite you to apply today at DocCare!

Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Application Question(s):
Can you work a flexible schedule that includes both opening and closing shifts, as well as alternating Saturdays?

Our office hours are generally Monday through Friday from 7:30 AM to approximately 6:30 PM, and Saturdays from 7:30 AM to 4:00 PM. The staff schedule is updated weekly, and availability to work these hours is a requirement for this position.

Experience:
Medical office: 2 years (Required)
Language:
Spanish (Preferred)
Ability to Commute:
Ridgewood, NY 11385 (Required)
Work Location: In person