Medical Receptionist

Overview
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service and ensuring smooth administrative operations within the medical practice. This role requires a friendly demeanor, strong communication skills, and the ability to handle multiple administrative tasks efficiently. The Medical Receptionist will support medical staff by managing patient interactions, scheduling appointments, and maintaining accurate electronic health records (EHR).

Duties
Greet patients warmly and provide excellent customer service throughout their visit
Answer phone calls promptly and professionally, addressing patient inquiries and scheduling needs
Manage medical scheduling to ensure efficient appointment flow
Maintain and update electronic health records (EHR) accurately and securely
Support medical administrative tasks, including data entry, document management, and filing
Utilize Microsoft Office applications for various administrative purposes
Type documents quickly and accurately to support clinic operations
Understand and apply medical terminology relevant to patient records and communication
Assist with health insurance processing and verification as needed
Coordinate with medical staff to ensure seamless patient care delivery
Experience
Prior experience in a medical office or healthcare setting is preferred but not required; relevant customer service experience is valuable
Familiarity with electronic health records (EHR) or Electronic Medical Records (EMR) systems is advantageous
Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Excellent typing skills with attention to detail
Knowledge of medical terminology and health insurance processes is beneficial
Exceptional communication skills, both verbal and written, especially over the phone
Ability to multitask efficiently in a fast-paced environment while maintaining professionalism and confidentiality
Pay: $18.00 - $24.00 per hour
Benefits:
Dental insurance
Health insurance
Work Location: In person