Medical Receptionist

Job Summary
Our healthcare team is hiring a skilled Medical Receptionist for a part-time maternity leave contract, with the possibility of a permanent part-time position to follow. In this role, you will be the primary point of contact for patients and a key support to our clinical staff — managing appointments, maintaining accurate patient records, and ensuring seamless day-to-day administration. The ideal candidate brings strong communication skills, experience in a fast-paced medical or dental setting, and confidence working with electronic medical record systems.

Duties
Greet patients warmly and professionally upon arrival, ensuring a positive first impression
Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages accurately
Verify patient information and update electronic medical records
Schedule, confirm, and reschedule patient appointments in accordance with provider availability
Collect insurance information and process billing or co-payments at the front desk
Maintain organized patient files and ensure confidentiality of sensitive information
Assist with check-in and check-out procedures, including updating medical histories and consent forms
Handle administrative tasks such as faxing, scanning, and managing correspondence related to patient care
Supporting healthcare workers where necessary by preparing rooms and tools, and pulling charts and ensuring smooth patient flow throughout the day
Maintain a clean and hygienic environment
Other duties as required
Requirements
Prior experience as a Dental Receptionist or Medical Office Receptionist is highly preferred
Proficiency with electronic medical records systems such as Epic or Dentrix is essential
Strong knowledge of medical terminology relevant to dental or healthcare settings
Office experience with front desk responsibilities in a busy environment
Familiarity with multi-line phone systems and appointment scheduling software
Excellent organizational skills with attention to detail
Ability to communicate clearly and professionally with patients and staff
Knowledge of medical office procedures, insurance processing, and billing practices is a plus
Previous experience working with electronic medical records (EMR) systems is desirable
This position offers an opportunity to be an integral part of a dedicated healthcare team committed to providing exceptional patient care.

Pay: $17.60 per hour
Work Location: In person