Medical Receptionist

Overview
Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, facilitate smooth patient flow, and ensure accurate documentation -all while providing exceptional customer service.

Responsibilities
Greet patients and visitors warmly, providing a positive first impression and smooth check-in process.

Schedule patient appointments accurately using electronic health record (EHR)
Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes efficiently.

Manage multi-line phone systems with professional phone etiquette.

Maintain accurate medical records, review documentation for completeness.

Assist with billing processes such as medical collection efforts and posting payments.

Able to rotate to satellite offices.

Qualifications
Proven experience as a Medical Receptionist or in a medical office environment.

Familiarity with EMR systems.

Excellent customer service skills combined with professional phone etiquette in a fast-paced setting.

Knowledge of HIPAA regulations and clinical confidentiality policies to ensure patient privacy at all times.

Outstanding communication skills—both verbal and written—and a friendly demeanor to foster positive patient interactions.

Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Work Location: In person