full-time 11 days ago
Medical Receptionist & Administrative Assistant
GameDay Men's Health Williamsville
8201 Main Street, Williamsville, NY 14221
24 - 26/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Medical Receptionist and Administrative Assistant
Full-time | 40 hours per week | Monday to Friday, days | $24.00 to $26.00 per hour | Williamsville, NY | In person
People first. You set the tone for the whole day.
You are the first person our patients see, and one of the reasons they keep coming back. You greet them, you learn their names, and you make the visit easy from the front door to the parking lot.
It is a varied role in a small, friendly clinic, and it suits someone who genuinely likes people and takes some quiet pride in keeping things in order.
About GameDay Men's Health
GameDay Men's Health is the leader in men's health, with locations across the United States. We were created for one simple reason: to help men thrive as they get older.
Set in a man cave environment, with flat screen TVs, comfortable chairs, refreshments, and a staff that knows patients by name, GameDay is the go-to place for helping men stay at the top of their game. We specialize in testosterone replacement therapy, erectile dysfunction treatment, weight management, and PRP. We run our own in-house lab, so a patient can walk in and have his testosterone results back in about 15 minutes.
Our Williamsville clinic is membership-based and cash-pay, which means no insurance billing and no claims to fight over. Patients are here because they want to be, and they stay because of how they are treated.
What your day looks like
Mornings start with the schedule and a coffee. Patients come in for lab draws, injections, and consults, and within a month you will know most of them by name. Between visits you are answering texts, since most of our patients text rather than call, confirming tomorrow's appointments and keeping the clinical team in the loop.
Alongside the front desk, you keep the business side in order: memberships and patient records, payments and the ones that need following up, product ordering, and the daily report that goes to the General Manager and ownership.
It is a small team, so no two days are quite the same, and what you take care of genuinely matters.
What you will do
At the front desk
Greet and check in patients and set the tone for every visit
Schedule and confirm appointments for testosterone evaluations, ED consultations, follow-up lab work, and other services by phone and text
Answer patient questions, product orders, and membership updates by phone and text
Reach out to current and past patients with reminders, promotions, and follow-up, and help bring paused members back
Serve as the link between the front desk and the clinical team so the provider and nurses always know what is coming
Handle intake paperwork, membership forms, and accurate entry into our patient system
Keep the front of the clinic presentable, stocked, and ready
Behind the scenes
Compile the End of Day report: sign-ups by product, one-time sales, cancellations, pauses, restarts, and active and paused member counts
Keep the clinic scorecard current and accurate
Reconcile daily payment activity, identify declined and failed payments, and work them to resolution
Trigger product ordering from confirmed payments and keep the ordering log accurate
Maintain the paused-member list and support win-back outreach with the clinical team
Keep patient and membership records consistent across our patient system and our payment platform
Produce a clean weekly summary for the General Manager and ownership
Prepare invoices, receipts, and HSA or FSA documentation when a patient asks
Everything else a small clinic needs
Flag anything that looks off rather than working around it
Protect patient privacy in every call, text, and record
Pitch in wherever the day needs it
Requirements
Two or more years in a medical office, front desk, administrative, billing, or back-office role
Comfort working in spreadsheets. A good part of this job lives there, and we will ask about it.
Excellent written communication, since a large share of patient contact arrives by text
Reliable in-person availability, Monday through Friday during the day
Comfort handling payment information and sensitive patient records
Preferred
Experience with an electronic medical record system, ideally eClinicalWorks
Experience with a payment, merchant, or billing platform
Experience in a membership, subscription, or cash-pay business
Experience building or maintaining a report someone else relies on
What makes someone great at this job
You can move between a patient at the counter and a task at your desk without losing your place in either
Care for the details. Small things caught early save someone a headache later.
Follow-through. You would rather close a loop than leave it open.
Warmth in writing. Most of what our patients see from you is a text message.
Discretion. Men's health is personal, and patients trust us with things they tell no one else.
Comfort working on your own. You will be trusted to run your part of the clinic.
What we offer
$24.00 to $26.00 per hour, well above the local average for front desk work
Monday to Friday, days. No nights, no weekends, no on-call.
Health insurance contribution of up to $500/month after 90 days, paid holidays, and paid time off
A small team where your work is visible and appreciated
Direct working relationships with the General Manager and ownership
A growing company, and room to grow with it
Job details
Job type: Full-time
Expected hours: 40 per week
Schedule: Monday to Friday, day shift. No nights, no weekends, no on-call.
Pay: $24.00 to $26.00 per hour, depending on experience
Benefits: Health insurance contribution of up to $500/month available after 90 days of employment, paid holidays, paid time off
Physical setting: Outpatient clinic
Experience: Medical office, front desk, administrative, or billing, 2 years
Work location: In person, 8201 Main St, Suite 8, Williamsville, NY 14221
To apply
Apply with your resume and answer the four short questions. We read every application and respond within three business days to anyone we would like to meet.
GameDay Men's Health Williamsville is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.
Job Types: Full-time, Part-time
Pay: $24.00 - $26.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Life insurance
Paid time off
Vision insurance
Application Question(s):
Rate your spreadsheet skill: (a) basic data entry only, (b) sorting and filtering, (c) formulas and lookups, (d) building reports others rely on.
This role is in person in Williamsville, Monday through Friday during the day. Can you work that schedule? Yes or no
Describe a report, log, or reconciliation you have owned, and what you did when the numbers did not tie out.
Experience:
Customer service: 1 year (Required)
Work Location: In person
Full-time | 40 hours per week | Monday to Friday, days | $24.00 to $26.00 per hour | Williamsville, NY | In person
People first. You set the tone for the whole day.
You are the first person our patients see, and one of the reasons they keep coming back. You greet them, you learn their names, and you make the visit easy from the front door to the parking lot.
It is a varied role in a small, friendly clinic, and it suits someone who genuinely likes people and takes some quiet pride in keeping things in order.
About GameDay Men's Health
GameDay Men's Health is the leader in men's health, with locations across the United States. We were created for one simple reason: to help men thrive as they get older.
Set in a man cave environment, with flat screen TVs, comfortable chairs, refreshments, and a staff that knows patients by name, GameDay is the go-to place for helping men stay at the top of their game. We specialize in testosterone replacement therapy, erectile dysfunction treatment, weight management, and PRP. We run our own in-house lab, so a patient can walk in and have his testosterone results back in about 15 minutes.
Our Williamsville clinic is membership-based and cash-pay, which means no insurance billing and no claims to fight over. Patients are here because they want to be, and they stay because of how they are treated.
What your day looks like
Mornings start with the schedule and a coffee. Patients come in for lab draws, injections, and consults, and within a month you will know most of them by name. Between visits you are answering texts, since most of our patients text rather than call, confirming tomorrow's appointments and keeping the clinical team in the loop.
Alongside the front desk, you keep the business side in order: memberships and patient records, payments and the ones that need following up, product ordering, and the daily report that goes to the General Manager and ownership.
It is a small team, so no two days are quite the same, and what you take care of genuinely matters.
What you will do
At the front desk
Greet and check in patients and set the tone for every visit
Schedule and confirm appointments for testosterone evaluations, ED consultations, follow-up lab work, and other services by phone and text
Answer patient questions, product orders, and membership updates by phone and text
Reach out to current and past patients with reminders, promotions, and follow-up, and help bring paused members back
Serve as the link between the front desk and the clinical team so the provider and nurses always know what is coming
Handle intake paperwork, membership forms, and accurate entry into our patient system
Keep the front of the clinic presentable, stocked, and ready
Behind the scenes
Compile the End of Day report: sign-ups by product, one-time sales, cancellations, pauses, restarts, and active and paused member counts
Keep the clinic scorecard current and accurate
Reconcile daily payment activity, identify declined and failed payments, and work them to resolution
Trigger product ordering from confirmed payments and keep the ordering log accurate
Maintain the paused-member list and support win-back outreach with the clinical team
Keep patient and membership records consistent across our patient system and our payment platform
Produce a clean weekly summary for the General Manager and ownership
Prepare invoices, receipts, and HSA or FSA documentation when a patient asks
Everything else a small clinic needs
Flag anything that looks off rather than working around it
Protect patient privacy in every call, text, and record
Pitch in wherever the day needs it
Requirements
Two or more years in a medical office, front desk, administrative, billing, or back-office role
Comfort working in spreadsheets. A good part of this job lives there, and we will ask about it.
Excellent written communication, since a large share of patient contact arrives by text
Reliable in-person availability, Monday through Friday during the day
Comfort handling payment information and sensitive patient records
Preferred
Experience with an electronic medical record system, ideally eClinicalWorks
Experience with a payment, merchant, or billing platform
Experience in a membership, subscription, or cash-pay business
Experience building or maintaining a report someone else relies on
What makes someone great at this job
You can move between a patient at the counter and a task at your desk without losing your place in either
Care for the details. Small things caught early save someone a headache later.
Follow-through. You would rather close a loop than leave it open.
Warmth in writing. Most of what our patients see from you is a text message.
Discretion. Men's health is personal, and patients trust us with things they tell no one else.
Comfort working on your own. You will be trusted to run your part of the clinic.
What we offer
$24.00 to $26.00 per hour, well above the local average for front desk work
Monday to Friday, days. No nights, no weekends, no on-call.
Health insurance contribution of up to $500/month after 90 days, paid holidays, and paid time off
A small team where your work is visible and appreciated
Direct working relationships with the General Manager and ownership
A growing company, and room to grow with it
Job details
Job type: Full-time
Expected hours: 40 per week
Schedule: Monday to Friday, day shift. No nights, no weekends, no on-call.
Pay: $24.00 to $26.00 per hour, depending on experience
Benefits: Health insurance contribution of up to $500/month available after 90 days of employment, paid holidays, paid time off
Physical setting: Outpatient clinic
Experience: Medical office, front desk, administrative, or billing, 2 years
Work location: In person, 8201 Main St, Suite 8, Williamsville, NY 14221
To apply
Apply with your resume and answer the four short questions. We read every application and respond within three business days to anyone we would like to meet.
GameDay Men's Health Williamsville is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.
Job Types: Full-time, Part-time
Pay: $24.00 - $26.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Life insurance
Paid time off
Vision insurance
Application Question(s):
Rate your spreadsheet skill: (a) basic data entry only, (b) sorting and filtering, (c) formulas and lookups, (d) building reports others rely on.
This role is in person in Williamsville, Monday through Friday during the day. Can you work that schedule? Yes or no
Describe a report, log, or reconciliation you have owned, and what you did when the numbers did not tie out.
Experience:
Customer service: 1 year (Required)
Work Location: In person
Requirements
• Administrative experience
• Medical scheduling
• Medical office experience
• Microsoft Excel
• Front desk
• EMR systems
• Data entry
• Medical records
• Accounts receivable
• HIPAA
• Medical scheduling
• Medical office experience
• Microsoft Excel
• Front desk
• EMR systems
• Data entry
• Medical records
• Accounts receivable
• HIPAA
About GameDay Men's Health Williamsville
Gameday Men’s Health is a men’s health clinic focused on testosterone therapy, peptides & vitamins, weight loss, anti-aging & longevity, sexual wellness & ED, hair loss, and sports injury treatments. They offer fast, decisive care with same-day appointments, on-site lab testing, and personalized treatment plans. With over 400 clinics across the US & Canada, they aim to help men feel and live their best.