full-time 15 days ago
Medical Receptionist | Administrative Coordinator
Alpha Home Health and Hospice
Bellingham, WA 98226
20 - 24/hr
About the Practice
N/A Team Members
Software Software
Job Description
Receptionist / Administrative Coordinator
Alpha Home Health & Hospice
Locations: Everett, WA or Bellingham, WA
Pay: $20.00 - $24.00 per hour
Schedule: Full-Time
Be the Voice and Heart of Our Agency
Alpha Home Health & Hospice is seeking a highly organized, customer-focused Receptionist / Administrative Coordinator to support our growing home health and hospice team.
This is much more than a front desk position. We are looking for someone who thrives in a fast-paced environment, enjoys helping patients and families, and can confidently balance multiple responsibilities while delivering exceptional customer service.
If you are detail-oriented, professional on the phone, and enjoy being the person who keeps everything running smoothly behind the scenes, we'd love to hear from you.
What You'll Do
Serve as the first point of contact for patients, families, referral sources, physicians, and community partners
Answer and route incoming calls with professionalism, warmth, and urgency
Assist with intake coordination and referral processing
Support medical records management and document tracking
Maintain patient and administrative files in compliance with agency and regulatory requirements
Process physician orders and ensure timely follow-up on signed documentation
Assist with scheduling, correspondence, data entry, and general office operations
Coordinate office supplies and administrative support functions
Support leadership and clinical teams with a variety of projects and administrative tasks
Help create a welcoming and positive experience for patients, families, visitors, and staff
What We're Looking For
Outstanding phone presence and communication skills
Strong customer service mindset with the ability to build rapport quickly
Exceptional attention to detail and follow-through
Ability to prioritize multiple tasks and deadlines simultaneously
Professional, dependable, and highly organized
Comfortable working independently while supporting a collaborative team environment
Strong computer skills including Microsoft Office and electronic systems
Ability to type at least 50 WPM
Medical terminology knowledge preferred
Home health, hospice, healthcare, medical office, intake, scheduling, or administrative experience strongly preferred
The Ideal Candidate
You are the type of person who notices details others miss.
You enjoy solving problems, keeping things organized, and helping people. You remain calm when phones are ringing, priorities are shifting, and multiple team members need support at the same time.
Most importantly, you understand that every phone call may be from a patient, family member, or referral source who needs compassion, professionalism, and timely assistance.
Why Alpha Home Health & Hospice?
Competitive pay: $20-$24 per hour
Medical, dental, vision insurance
401K matching
Tuition reimbursement
Vacation, holiday, and sick time
Other voluntary insurance plans, including pet insurance
Opportunity for career growth and advancement
Meaningful work supporting patients and families
Collaborative and supportive team environment
Stable and growing healthcare organization
Ability to make a direct impact in your local community
Requirements
High school diploma or equivalent required
Minimum of two years of administrative, customer service, healthcare, or office support experience preferred
Ability to maintain confidentiality and handle sensitive information appropriately
Strong written and verbal communication skills
Ability to perform the essential functions of the position with or without reasonable accommodation
Join a team that is dedicated to providing exceptional care and service to the communities we serve.
Apply today to become part of Alpha Home Health & Hospice.
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.
Alpha Home Health & Hospice
Locations: Everett, WA or Bellingham, WA
Pay: $20.00 - $24.00 per hour
Schedule: Full-Time
Be the Voice and Heart of Our Agency
Alpha Home Health & Hospice is seeking a highly organized, customer-focused Receptionist / Administrative Coordinator to support our growing home health and hospice team.
This is much more than a front desk position. We are looking for someone who thrives in a fast-paced environment, enjoys helping patients and families, and can confidently balance multiple responsibilities while delivering exceptional customer service.
If you are detail-oriented, professional on the phone, and enjoy being the person who keeps everything running smoothly behind the scenes, we'd love to hear from you.
What You'll Do
Serve as the first point of contact for patients, families, referral sources, physicians, and community partners
Answer and route incoming calls with professionalism, warmth, and urgency
Assist with intake coordination and referral processing
Support medical records management and document tracking
Maintain patient and administrative files in compliance with agency and regulatory requirements
Process physician orders and ensure timely follow-up on signed documentation
Assist with scheduling, correspondence, data entry, and general office operations
Coordinate office supplies and administrative support functions
Support leadership and clinical teams with a variety of projects and administrative tasks
Help create a welcoming and positive experience for patients, families, visitors, and staff
What We're Looking For
Outstanding phone presence and communication skills
Strong customer service mindset with the ability to build rapport quickly
Exceptional attention to detail and follow-through
Ability to prioritize multiple tasks and deadlines simultaneously
Professional, dependable, and highly organized
Comfortable working independently while supporting a collaborative team environment
Strong computer skills including Microsoft Office and electronic systems
Ability to type at least 50 WPM
Medical terminology knowledge preferred
Home health, hospice, healthcare, medical office, intake, scheduling, or administrative experience strongly preferred
The Ideal Candidate
You are the type of person who notices details others miss.
You enjoy solving problems, keeping things organized, and helping people. You remain calm when phones are ringing, priorities are shifting, and multiple team members need support at the same time.
Most importantly, you understand that every phone call may be from a patient, family member, or referral source who needs compassion, professionalism, and timely assistance.
Why Alpha Home Health & Hospice?
Competitive pay: $20-$24 per hour
Medical, dental, vision insurance
401K matching
Tuition reimbursement
Vacation, holiday, and sick time
Other voluntary insurance plans, including pet insurance
Opportunity for career growth and advancement
Meaningful work supporting patients and families
Collaborative and supportive team environment
Stable and growing healthcare organization
Ability to make a direct impact in your local community
Requirements
High school diploma or equivalent required
Minimum of two years of administrative, customer service, healthcare, or office support experience preferred
Ability to maintain confidentiality and handle sensitive information appropriately
Strong written and verbal communication skills
Ability to perform the essential functions of the position with or without reasonable accommodation
Join a team that is dedicated to providing exceptional care and service to the communities we serve.
Apply today to become part of Alpha Home Health & Hospice.
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.