full-time 2 hours ago
Medical Receptionist / Administrative Support Professional
Plains Area Mental Health Center
900 N 2nd St Ste 2, Cherokee, IA 51012
17.13 - 19.37/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
You are the first face, and the first friendly voice, for people who may be having a hard day.
In a small office, the front desk is the heart of the building. Plains Area Mental Health Center is looking for an organized, steady, people-focused Administrative Support Professional to run the front office at our Cherokee location. You will welcome clients, keep the schedule moving, and handle the insurance and billing details that make it possible for people to get care. If you like being the person who makes things run, and you like knowing your work helps someone get the care they need, read on.
About Us
Plains Area Mental Health Center is a Certified Community Behavioral Health Clinic (CCBHC) and Community Mental Health Center with multiple locations across Northwest Iowa. Our mission is to provide accessible, high-quality mental health services to the people of the communities we serve, honoring each individual’s dignity, worth, and potential for growth. We put our people, clients and staff, first.
Position Details
Job Type: Full-time
Schedule: Monday through Friday, with one rotating evening per week
Location: Cherokee, with occasional travel to satellite offices as needed
Department: Administrative Support
What You’ll Do
Greet clients in person and by phone with warmth and professionalism
Register new clients and gather the information our clinical team needs
Schedule and manage appointments for therapists, prescribers, and other providers
Verify insurance coverage and process funding applications
Collect copays and client payments and apply them accurately to accounts
Protect client privacy by managing medical records and handling release of information requests
Support clinical and administrative staff so everyone can focus on clients
What We’re Looking For
Required
Medical office experience (front desk, scheduling, insurance verification, or billing)
Comfortable with computers and learning new software, including electronic health records
Valid driver’s license and auto insurance
Preferred
Bilingual skills (Spanish a plus)
Behavioral health or community health experience
You’ll thrive here if you are
Calm and kind when a situation is stressful
Detail-minded with numbers and paperwork
Discreet. Confidentiality is part of the job every single day
A good teammate who communicates openly
Pay and Benefits
$17.13 to $19.37 per hour, depending on experience
160 hours of PTO in your first year
7 paid holidays
Health, dental, and vision insurance
401(k) with a 5% company match
Company-paid life insurance
Short-term and long-term disability
Why Plains Area Mental Health
Our team is the reason people stay. Our staff describe supportive coworkers, good benefits, and real flexibility when life happens, like a kid’s appointment or a family obligation. If you communicate with your team, we work with you. Your work here matters from your first day, because every client we serve starts at the front desk.
Plains Area Mental Health Center is an Equal Opportunity Employer.
#hc268782
In a small office, the front desk is the heart of the building. Plains Area Mental Health Center is looking for an organized, steady, people-focused Administrative Support Professional to run the front office at our Cherokee location. You will welcome clients, keep the schedule moving, and handle the insurance and billing details that make it possible for people to get care. If you like being the person who makes things run, and you like knowing your work helps someone get the care they need, read on.
About Us
Plains Area Mental Health Center is a Certified Community Behavioral Health Clinic (CCBHC) and Community Mental Health Center with multiple locations across Northwest Iowa. Our mission is to provide accessible, high-quality mental health services to the people of the communities we serve, honoring each individual’s dignity, worth, and potential for growth. We put our people, clients and staff, first.
Position Details
Job Type: Full-time
Schedule: Monday through Friday, with one rotating evening per week
Location: Cherokee, with occasional travel to satellite offices as needed
Department: Administrative Support
What You’ll Do
Greet clients in person and by phone with warmth and professionalism
Register new clients and gather the information our clinical team needs
Schedule and manage appointments for therapists, prescribers, and other providers
Verify insurance coverage and process funding applications
Collect copays and client payments and apply them accurately to accounts
Protect client privacy by managing medical records and handling release of information requests
Support clinical and administrative staff so everyone can focus on clients
What We’re Looking For
Required
Medical office experience (front desk, scheduling, insurance verification, or billing)
Comfortable with computers and learning new software, including electronic health records
Valid driver’s license and auto insurance
Preferred
Bilingual skills (Spanish a plus)
Behavioral health or community health experience
You’ll thrive here if you are
Calm and kind when a situation is stressful
Detail-minded with numbers and paperwork
Discreet. Confidentiality is part of the job every single day
A good teammate who communicates openly
Pay and Benefits
$17.13 to $19.37 per hour, depending on experience
160 hours of PTO in your first year
7 paid holidays
Health, dental, and vision insurance
401(k) with a 5% company match
Company-paid life insurance
Short-term and long-term disability
Why Plains Area Mental Health
Our team is the reason people stay. Our staff describe supportive coworkers, good benefits, and real flexibility when life happens, like a kid’s appointment or a family obligation. If you communicate with your team, we work with you. Your work here matters from your first day, because every client we serve starts at the front desk.
Plains Area Mental Health Center is an Equal Opportunity Employer.
#hc268782
About Plains Area Mental Health Center
Plains Area Mental Health Center is dedicated to providing affordable quality mental health services to the communities of Northwest Iowa. They prioritize respecting each individual's dignity and worth, ensuring a confidential and dedicated environment that puts people first.