full-time 2 months ago
Medical Receptionist/Administrator
Advantage Physiotherapy
102 Main St.
Fredericton, NB E3A 9N6, Fredericton, E3A
21–24/hr
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Overview
We are seeking a professional and organized Medical Receptionist/Administrator to join our physiotherapy and massage therapy team. The ideal candidate will serve as the first point of contact for patients, manage administrative tasks efficiently, and ensure smooth operation of the front desk. This role offers an opportunity to work in a dynamic medical or dental office environment, providing essential support to healthcare providers and patients alike. Candidates with experience in medical or physiotherapy office settings, familiarity with electronic medical records, and strong office skills are highly preferred.
Duties
Greet patients and visitors warmly upon arrival, ensuring a positive first impression
Manage multi-line phone systems to schedule appointments, answer inquiries, and direct calls appropriately
Verify patient information and update electronic medical records accurately using systems like Practice Perfect and Quickbooks
Schedule, confirm, and reschedule patient appointments efficiently
Collect patient payments and process insurance claims as needed
Maintain organized front desk operations and ensure the waiting area is tidy and welcoming
Assist with administrative tasks such as filing, data entry, and correspondence
Ensure compliance with healthcare privacy regulations and confidentiality standards
Support other administrative functions as required by the practice
Skills
Proven experience as a Physiotherapy Receptionist or Medical Office Administrator with familiarity in dental or medical office workflows
Proficiency in electronic health record systems such as Epic and Dentrix
Strong knowledge of medical terminology and healthcare documentation standards
Excellent communication skills for managing front desk interactions via multi-line phone systems
Ability to handle administrative responsibilities with attention to detail and accuracy
Demonstrated organizational skills to manage scheduling, billing, and patient information effectively
Ability to work efficiently in a fast-paced environment while maintaining professionalism and compassion
Pay: $21.00-$24.00 per hour
Benefits:
Dental care
Extended health care
On-site parking
Paid time off
Vision care
Work Location: In person
We are seeking a professional and organized Medical Receptionist/Administrator to join our physiotherapy and massage therapy team. The ideal candidate will serve as the first point of contact for patients, manage administrative tasks efficiently, and ensure smooth operation of the front desk. This role offers an opportunity to work in a dynamic medical or dental office environment, providing essential support to healthcare providers and patients alike. Candidates with experience in medical or physiotherapy office settings, familiarity with electronic medical records, and strong office skills are highly preferred.
Duties
Greet patients and visitors warmly upon arrival, ensuring a positive first impression
Manage multi-line phone systems to schedule appointments, answer inquiries, and direct calls appropriately
Verify patient information and update electronic medical records accurately using systems like Practice Perfect and Quickbooks
Schedule, confirm, and reschedule patient appointments efficiently
Collect patient payments and process insurance claims as needed
Maintain organized front desk operations and ensure the waiting area is tidy and welcoming
Assist with administrative tasks such as filing, data entry, and correspondence
Ensure compliance with healthcare privacy regulations and confidentiality standards
Support other administrative functions as required by the practice
Skills
Proven experience as a Physiotherapy Receptionist or Medical Office Administrator with familiarity in dental or medical office workflows
Proficiency in electronic health record systems such as Epic and Dentrix
Strong knowledge of medical terminology and healthcare documentation standards
Excellent communication skills for managing front desk interactions via multi-line phone systems
Ability to handle administrative responsibilities with attention to detail and accuracy
Demonstrated organizational skills to manage scheduling, billing, and patient information effectively
Ability to work efficiently in a fast-paced environment while maintaining professionalism and compassion
Pay: $21.00-$24.00 per hour
Benefits:
Dental care
Extended health care
On-site parking
Paid time off
Vision care
Work Location: In person
Requirements
• Electronic medical records
• Office experience
• Filing
• Administrative experience
• Epic
• Office experience
• Filing
• Administrative experience
• Epic
About Advantage Physiotherapy
Advantage Physiotherapy in Fredericton is a locally owned and operated clinic located on Main St. They offer direct billing of most insurance plans, daytime and evening appointments, and bilingual services in French and English. With 5 physiotherapists and a registered massage therapist, they aim to accommodate busy schedules.
Position Closed
This job is no longer accepting applications.