Medical Receptionist/Administrator

About Us
Direct Health Solutions is a growing concierge medical clinic providing personalized, accessible healthcare across Alberta. Our interdisciplinary team offers care through in-clinic appointments, medical house calls, and virtual care, with a strong focus on exceptional patient experience, continuity of care, and clinical excellence.

We are currently seeking a professional, personable, and highly organized Medical Receptionist to join our team at our Crowfoot clinic. This role is ideal for someone who thrives in a holistic healthcare environment, enjoys meaningful patient interaction, and values being part of an innovative and collaborative team.

Position Overview
As the first point of contact for patients, the Medical Receptionist plays an integral role in delivering an outstanding patient experience and ensuring smooth day-to-day clinic operations. The ideal candidate is detail-oriented, adaptable, warm, and professional, with excellent communication and organizational skills.

Key Responsibilities
Welcome and check in patients in a warm, professional, and person-centered manner
Answer incoming phone calls and respond to patient inquiries professionally and efficiently
Coordinate and manage appointment scheduling for in-clinic, virtual, and mobile medical services
Process patient registrations, forms, and administrative documentation accurately
Maintain electronic medical records and support clinic workflow coordination
Provide general administrative and receptionist support to ensure seamless clinic operations
Assist with clinic communications and light social media coordination, including scheduling posts, sharing clinic updates, and supporting educational content initiatives
Collaborate closely with the interdisciplinary team members to support high-quality patient care
Qualifications & Skills
Excellent organizational, communication, and interpersonal skills
Strong time management skills and the ability to multitask effectively
Professional, reliable, and adaptable in a growing healthcare environment
Positive attitude with a strong patient-service mindset
High school diploma or equivalent required
Post-secondary education in Office Administration, Medical Office Assistant, or a related field is considered an asset
Previous experience in a medical, allied health, or wellness clinic is preferred
Experience with social media platforms (e.g., Instagram, Facebook, LinkedIn, Canva, or scheduling tools) is considered an asset
What We Offer
Competitive compensation: $20–$24 per hour, based on experience and qualifications
Extended health benefits
Free on-site parking
Opportunities for professional growth within an expanding healthcare organization
A supportive, collaborative, and team-oriented environment
If you are passionate about exceptional patient care and are looking to grow within an innovative healthcare setting, we would love to hear from you.

Pay: $20.00-$24.00 per hour
Benefits:
Company events
Dental care
Extended health care
On-site parking
Work Location: In person