Medical Receptionist/Administrator

Job Overview
We are seeking a dynamic and organized Medical Receptionist/Administrator to join our healthcare team. This vital role involves managing front desk operations, coordinating patient appointments, and ensuring smooth administrative workflows within a busy medical or dental practice. The ideal candidate will be energetic, detail-oriented, and passionate about delivering exceptional patient experiences. You will serve as the first point of contact for patients and visitors, creating a welcoming environment while efficiently handling administrative tasks to support clinical staff.

Responsibilities
Greet patients and visitors warmly, ensuring a positive first impression of the practice
Schedule, confirm, and reschedule patient appointments using electronic scheduling systems such as MyAestheticsPro
Manage multi-line phone systems to answer inquiries, direct calls, and relay messages promptly
Verify patient insurance information and update electronic medical records accurately
Handle check-in and check-out procedures, including collecting payments and updating patient information
Use our company social media to assist with bookings and clinic posts
Maintain organized medical and office records in compliance with privacy regulations
Assist with administrative duties such as filing, faxing, scanning documents, and managing correspondence
Support clinical staff by preparing patient charts and ensuring all necessary documentation is complete before appointments
Must also help with cleaning and organizing the clinic
Requirements
Proven experience as a dental receptionist or medical receptionist with strong knowledge of dental or medical office workflows
Familiarity with electronic health records (EHR)
Solid understanding of medical terminology to accurately communicate with patients and staff
Experience working with multi-line phone systems in a fast-paced environment
Excellent organizational skills with attention to detail in managing appointments and records
Strong communication skills to interact effectively with patients, team members, and external providers
Office experience in a healthcare setting is highly preferred, along with administrative experience supporting front desk operations
Join our team to make a meaningful difference in patients’ lives by providing outstanding service in a lively, supportive environment. We value energetic professionals who thrive on multitasking, problem-solving, and creating positive experiences for everyone who walks through our doors.

Pay: From $20.00 per hour
Expected hours: 18.0 – 22.0 per week
Benefits:
Company events
Work Location: In person