Medical Receptionist/Administrator

Overview
We are seeking a professional and organized Medical Receptionist/Administrator to join our healthcare team. The ideal candidate will be responsible for managing front desk operations, coordinating patient appointments, and ensuring smooth administrative workflows within a busy medical or dental office. This role offers an opportunity to work in a dynamic environment where attention to detail and excellent communication skills are essential. Prior experience with electronic medical records and office management systems is highly valued.

Duties
Greet patients and visitors in a courteous and professional manner at the front desk
Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
Verify patient insurance information and update electronic medical records accurately
Assist with check-in and check-out procedures, including collecting co-pays and documentation
Maintain organized patient files using Dentrix, Epic, or similar electronic health record systems
Prepare and process paperwork related to patient visits, referrals, and billing
Coordinate appointment scheduling to optimize provider availability
Ensure the reception area remains clean, welcoming, and well-stocked with necessary supplies
Support administrative tasks such as data entry, filing, and correspondence as needed
Experience
Previous experience as a Dental Receptionist or Medical Office Administrator is preferred
Proficiency with electronic medical records systems such as Epic or Dentrix is highly desirable
Strong knowledge of medical terminology and healthcare documentation standards
Experience working with multi-line phone systems in a busy office environment
Demonstrated ability to handle front desk responsibilities efficiently while maintaining professionalism
Office experience in a healthcare setting, including familiarity with medical or dental office workflows, is advantageous
Excellent organizational skills combined with the ability to multitask effectively in a fast-paced environment
This role requires a proactive individual who can manage multiple priorities seamlessly while providing exceptional patient service. Candidates should possess strong administrative skills, be detail-oriented, and committed to maintaining confidentiality and accuracy in all tasks.

Pay: $22.00-$28.00 per hour
Benefits:
Company events
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
Experience:
Customer service: 1 year (required)
Location:
Edmonton, AB (required)
Work Location: In person