Medical Receptionist

Job Overview
We are seeking a dedicated and detail-oriented Medical Receptionist to serve as the first point of contact for patients and visitors in our healthcare facility. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a comprehensive understanding of medical administrative procedures. As a Medical Receptionist, you will be responsible for managing patient interactions, scheduling appointments, verifying insurance information, and maintaining accurate medical records. Your role is vital in ensuring smooth clinic operations and delivering exceptional patient service in a professional environment.

Responsibilities
Greet patients warmly and professionally, providing outstanding customer service at the front desk.

Schedule appointments efficiently using electronic health record (EHR) systems such as Epic, Meditech, or Athenahealth.

Verify insurance coverage and process insurance claims with accuracy, including Medicare and Medicaid billing procedures.

Collect and review patient information, ensuring all documentation complies with HIPAA regulations and confidentiality standards.

Manage medical records, including filing, retrieving, and updating patient files within various EMR systems like eClinicalWorks or Dentrix.

Handle multi-line phone systems with proper phone etiquette while addressing patient inquiries promptly and professionally.

Assist with medical billing and coding tasks, including CPT, ICD-9, ICD-10 coding, and documentation review to support accurate billing processes.

Maintain a clean and organized office environment by managing filing systems and supporting clinic management tasks such as intake and office management duties.

Support medical staff by coordinating care plans, appointment reminders, and facilitating communication between patients and healthcare providers.

Utilize computer skills to operate Microsoft Office applications for documentation purposes and health information management.

Experience
Prior experience working in a medical office or healthcare setting is required; clinic or dental office experience is highly preferred.

Demonstrated proficiency with EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix, or Eaglesoft.

Strong knowledge of medical terminology, ICD coding (ICD-9/ICD-10), CPT coding, and medical billing practices.

Familiarity with insurance verification processes including Medicare and Medicaid guidelines.

Bilingual abilities are considered an asset to effectively communicate with diverse patient populations.

Excellent clerical skills including typing (10-key), filing, data entry, and managing multi-line phone systems.

Experience in handling health information management tasks such as documentation review and medical records management.

Proven ability to provide exceptional patient service while maintaining professionalism in a fast-paced environment. Join our team to contribute to delivering efficient healthcare services through excellent administrative support while fostering a welcoming environment for all patients!

Pay: $20.00 - $25.00 per hour
Work Location: In person