Practice location
full-time 12 days ago

Medical Receptionist

Century Wellness

4624 16 Ave NW, Calgary, AB T3B 0M8
18.00–24.05/hr

About the Practice

N/A Team Members
Software Software

Office Tour & Photos

Job Description

Century Wellness is looking for a warm, professional, and highly organized Receptionist to join our team at our Calgary NW location.

We are a multidisciplinary wellness and healthcare centre committed to providing exceptional care and an outstanding client experience. We are looking for someone who enjoys working with people, takes pride in creating a welcoming environment, and can confidently manage a busy front desk.

The Position
As our Receptionist, you will be the first point of contact for our clients. You will play an important role in ensuring that every client feels welcomed, cared for, and well looked after from the moment they arrive.

Key Responsibilities
Greet and welcome clients in a warm, professional manner
Answer and direct incoming phone calls and respond to client inquiries
Schedule, confirm, and manage appointments
Check clients in and out and process payments
Maintain accurate client records and documentation
Manage emails, messages, and other front-desk communications
Coordinate schedules with practitioners and treatment providers
Process insurance claims and/or direct billing when applicable
Maintain a clean, organized, and welcoming reception area
Assist with administrative and clerical duties
Follow clinic policies regarding privacy and confidentiality
Provide information about our wellness, aesthetic, and healthcare services
Support the team with day-to-day clinic operations
Deliver exceptional customer service and help create a positive client experience
What We're Looking For
The ideal candidate is:
Friendly, personable, and genuinely enjoys helping people
Professional, polished, and confident when interacting with clients
Highly organized and able to multitask in a busy environment
Reliable, punctual, and responsible
Detail-oriented with strong administrative skills
Comfortable using computers, email, scheduling software, and payment systems
A strong communicator with excellent English skills
Able to work independently while also being a strong team player
Comfortable handling confidential client information
Previous experience in a medical, wellness, aesthetic, dental, chiropractic, or healthcare setting is an asset
What We Offer
A professional and welcoming work environment
Opportunity to work alongside a multidisciplinary wellness team
Training and support
Opportunities to learn about wellness, aesthetic, and healthcare services
Competitive compensation based on experience
Employee discounts on selected services
Pay: $18.00-$24.05 per hour
Work Location: In person

Requirements

• Front desk
• Clerical processing
• English
• Schedule management
• Client services
• Computer skills

About Century Wellness

Century Wellness is a chiropractic centre located in Calgary, Alberta. They offer a range of treatments including headache pain relief, spinal decompression, laser therapy, acupuncture, chiropractic care, and more. Their focus is on whole body healing, balance, and alignment.