Medical Receptionist

Medical Receptionist – Medical Clinic
One Cross Community – Campbellsville, KY
With a strong commitment to excellence and community care, One Cross Medical Clinic is expanding to better serve the growing needs of our patients. We are seeking a full-time Medical Receptionist to join our team at our new location: 106 Winston Way, Campbellsville, KY.

Our mission is to continuously improve every aspect of our organization by hiring individuals of strong character and elevating both employee and patient satisfaction.

Position Overview
As the first point of contact for our clinic, the Medical Receptionist plays a critical role in creating a welcoming and professional environment. This position is responsible for managing front desk operations, supporting administrative functions, and ensuring a smooth patient experience.

Schedule
Full-time (approximately 40 hours/week)
Monday – Friday, 8:00 AM – 6:00 PM
No weekends
4-day work week (4x10-hour shifts)
Key Responsibilities
Front Desk & Patient Interaction
Greet and welcome patients and visitors in a professional and friendly manner
Direct patients to appropriate staff or departments
Answer, screen, and route incoming phone calls
Administrative Duties
Verify and enter patient insurance information accurately
Manage incoming/outgoing mail and deliveries
Maintain a clean, organized, and presentable reception area
Provide accurate information in person, by phone, or via email
Perform clerical tasks such as filing, faxing, copying, and data entry
Operations & Compliance
Maintain a safe, secure, and compliant work environment
Follow all clinic policies, procedures, and healthcare regulations
Qualifications
Previous experience as a Receptionist, Front Office Representative, or similar role (medical setting preferred)
Strong customer service skills with a professional demeanor
Excellent verbal and written communication skills
Ability to multitask, prioritize, and manage time effectively
Proactive problem-solving skills and attention to detail
Experience with Microsoft Office and general office equipment
High school diploma or equivalent required (additional office/administrative certification is a plus)
Compensation & Benefits
Pay: $15.00 – $18.00 per hour
Health, dental, and vision insurance
Paid time off
Employee discount
Additional Requirements
Ability to reliably commute to or relocate to Campbellsville, KY 42718 prior to start date
Work Environment
Clinical/medical office setting
Team-oriented, fast-paced environment focused on patient-centered care
Job Type: Full-time
Pay: Up to $19.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person