Medical Receptionist

Job Overview
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the first point of contact for patients, providing exceptional customer service while managing a wide range of administrative responsibilities. Your energetic approach and strong organizational skills will ensure smooth clinic operations, accurate documentation, and a welcoming environment for all visitors. If you thrive in fast-paced settings and have a passion for healthcare support, this position offers an exciting opportunity to make a meaningful impact in patient care.

Duties
Greet patients warmly and manage patient check-in and check-out processes with professionalism and efficiency
Schedule appointments using electronic health record (EHR) systems such as Epic, Meditech, or Athenahealth
Verify insurance coverage, perform insurance verification, and handle medical billing and collections with accuracy
Answer multi-line phone systems with excellent phone etiquette, directing calls appropriately and taking detailed messages
Maintain accurate medical records, review documentation for completeness, and ensure compliance with HIPAA confidentiality policies
Assist with medical coding including CPT (Current Procedural Terminology), ICD-9, ICD-10 coding, and documentation review for billing purposes
Manage electronic health records (EHR) systems like eClinicalWorks or Dentrix to ensure proper data entry and record management
Support clinical staff by preparing care plans, processing intake forms, and handling administrative support tasks such as filing and data entry
Requirements
Proven experience as a Medical Receptionist or in a similar medical office role; clinic or dental office experience is highly preferred
Strong knowledge of health insurance processes including Medicare, Medicaid, and private insurers
Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix or Eaglesoft
Excellent computer skills including proficiency in Microsoft Office applications and medical office management software
Knowledge of medical terminology, CPT coding, ICD coding (ICD-9/ICD-10), and healthcare documentation standards
Ability to handle sensitive patient information with discretion in accordance with HIPAA regulations
Bilingual abilities are a plus to serve diverse patient populations effectively
Strong organizational skills with attention to detail in documentation review and medical records management
Exceptional customer service skills combined with professional phone etiquette and multi-line phone system operation
Join our team where your enthusiasm meets purpose! We are committed to fostering a supportive environment that values your contributions while offering opportunities for growth. This paid position ensures you gain valuable experience in the healthcare industry while making a positive difference in patients’ lives.

Pay: $14.00 - $19.00 per hour
Benefits:
Paid time off
Work Location: In person