Practice location
full-time 7 days ago

Medical Receptionist

White Oaks Clinic

Edmonton, AB T5L 4X5
18–22/hr

About the Practice

1 Team Members
Dentrix Software

Office Tour & Photos

Job Description

Overview
Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate patient appointments, and ensure a smooth flow of administrative tasks within a fast-paced medical or dental office. Your positive attitude and attention to detail will help create a welcoming environment that promotes excellent patient care and efficient office functioning.

Duties
Greet patients and visitors warmly, ensuring they feel comfortable from the moment they walk through the door
Schedule, confirm, and reschedule appointments using electronic medical records systems such as Epic or Dentrix
Answer multi-line phone systems promptly, directing calls to appropriate staff and taking detailed messages when necessary
Verify patient insurance information, update medical records accurately, and process billing or payments as needed
Manage front desk operations including checking in patients, updating personal information, and handling correspondence
Maintain organized electronic medical records while ensuring confidentiality and compliance with privacy regulations
Assist with administrative tasks such as filing, faxing, scanning documents, and managing office supplies to support daily operations
Experience
Previous experience working as a dental receptionist or in a medical office setting is highly preferred
Familiarity with electronic health record (EHR) systems such as Epic or Dentrix enhances efficiency in managing patient data
Strong knowledge of medical terminology to accurately interpret and communicate clinical information
Proven ability to handle multi-line phone systems with professionalism and clarity
Demonstrated experience in office administration, including scheduling, billing, and managing front desk duties
Excellent organizational skills combined with the ability to multitask effectively in a busy environment
Prior experience in dental or medical offices that utilize electronic medical records is a significant advantage
Join us to make a meaningful difference by providing exceptional administrative support that keeps our healthcare practice running smoothly. We value energetic individuals who thrive on helping others and are eager to contribute their skills in a rewarding environment.

Pay: $18.00-$22.00 per hour
Benefits:
Dental care
Employee assistance program
Extended health care
Flexible schedule
On-site parking
Vision care
Work Location: In person

Requirements

• Organizational skills
• Electronic medical records
• Dental receptionist
• Medical office experience
• Filing
• Administrative experience

About White Oaks Clinic

White Oaks Foot & Ankle Clinic is a family-friendly podiatry practice in Edmonton focused on diagnosing, preventing, and treating foot and ankle conditions. Led by Dr. Bradley G. Sonnema, the clinic provides care for patients of all ages, including athletes, and offers services such as diabetic foot care, orthotics, ingrown toenail surgery, wart removal, and treatment for heel pain, bunions, and corns. The practice emphasizes timely, convenient service, a welcoming atmosphere, and safe sterilization practices.