full-time 20 days ago
Medical Receptionist/ Front Desk
Central Mass Nephrology
123 Summer Street, Worcester, MA 01608
20 - 23/hr
About the Practice
N/A Team Members
Other Software
Office Tour & Photos
Job Description
The ideal candidate for this position has experience as a medical receptionist in a medical practice or a medical center’s clinical area and has a passion for supporting the health of the local community. A minimum of one year experience as a medical receptionist at an inpatient or preferably outpatient practice is required. This requirement can be waived for college students/graduates looking to go on to PA school or medical school in the next year or so.
The medical receptionist is responsible for answering phones and directing calls to the appropriate medical professional, filing paperwork and communicating with patients, guardians and medical professionals. Depending on the candidate's interest, especially for those keen to go on to PA school/medical school/nursing careers, will be encouraged to have more direct patient care experience.
Responsibilities:
Greet patients and visitors with a positive attitude.
Schedule appointments, place calls, and process lab results.
Set up follow up visits for discharges from hospitals.
Obtain records from outside facilities.
Help Medical Assistants obtain prior authorizations for tests.
Receive and answer phone inquiries in a courteous and professional manner.
Check patients in and out based on their medical appointment.
Collect copayments.
Rolling over phones and pagers at the end of each day (Monday through Friday).
Answer questions regarding office location, parking, services provided, insurance issues, and other general inquiries.
Provide assistance with billing related issues.
Familiarity with EPIC EMR is a definite advantage.
Ability to work as part of a small, close-knit team is of essence.
Basic IT skills are a must for this position.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 40.0 per week
Benefits:
401(k)
Dental insurance
Free parking
Health insurance
Life insurance
Paid orientation
Paid time off
Ability to Commute:
Worcester, MA 01608 (Required)
Work Location: In person
The medical receptionist is responsible for answering phones and directing calls to the appropriate medical professional, filing paperwork and communicating with patients, guardians and medical professionals. Depending on the candidate's interest, especially for those keen to go on to PA school/medical school/nursing careers, will be encouraged to have more direct patient care experience.
Responsibilities:
Greet patients and visitors with a positive attitude.
Schedule appointments, place calls, and process lab results.
Set up follow up visits for discharges from hospitals.
Obtain records from outside facilities.
Help Medical Assistants obtain prior authorizations for tests.
Receive and answer phone inquiries in a courteous and professional manner.
Check patients in and out based on their medical appointment.
Collect copayments.
Rolling over phones and pagers at the end of each day (Monday through Friday).
Answer questions regarding office location, parking, services provided, insurance issues, and other general inquiries.
Provide assistance with billing related issues.
Familiarity with EPIC EMR is a definite advantage.
Ability to work as part of a small, close-knit team is of essence.
Basic IT skills are a must for this position.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 40.0 per week
Benefits:
401(k)
Dental insurance
Free parking
Health insurance
Life insurance
Paid orientation
Paid time off
Ability to Commute:
Worcester, MA 01608 (Required)
Work Location: In person
Requirements
• Filing
• Clinical information systems
• Telephone systems
• Managing patient records
• Clinical information systems
• Telephone systems
• Managing patient records
About Central Mass Nephrology
Central Mass Nephrology provides experienced and compassionate kidney care to families in Central Massachusetts and Connecticut. They specialize in the treatment of Chronic Kidney Disease, Acute Kidney Injury, Genetic Kidney Disorders, End Stage Renal Disease, and Hemodialysis.