Practice location
full-time 15 days ago

Medical Receptionist/Front Desk

Andover Obstetrics & Gynecological Associates, P.C.

323 Lowell Street, Andover, MA 01810
From 18/hr

About the Practice

N/A Team Members
Software Software

Office Tour & Photos

Job Description

Job Summary
We are seeking a detail-oriented and compassionate Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing front desk operations, providing exceptional patient service, and ensuring the smooth flow of administrative tasks within a medical office setting. This role is crucial in creating a welcoming environment for patients and supporting healthcare providers in delivering quality care.

Duties
Greet patients and visitors warmly, ensuring a positive first impression.

Manage appointment scheduling, confirmations, and cancellations efficiently.

Handle incoming phone calls with professionalism, demonstrating excellent phone etiquette.

Maintain accurate patient records and documentation in compliance with health information management standards.

Process patient information and insurance details using EClinicalWorks.

Review documentation for accuracy and completeness before filing or entering into the system.

Collaborate with medical staff to ensure seamless patient care and communication.

Provide support in various settings.

Skills
Bilingual preferred.

EClinical Works experience preferred.

Strong organizational skills with attention to detail for effective documentation review.

Excellent communication skills to interact effectively with patients and healthcare professionals.

Ability to manage multiple tasks simultaneously while maintaining a calm demeanor under pressure.

Join our dedicated team where your skills will contribute to the well-being of our patients while fostering an environment of care and professionalism.

Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Medical Specialty:
Ob/Gyn
Work Location: In person

Requirements

• Phone etiquette
• Bilingual
• Organizational skills
• Patient interaction
• Medical office experience
• English
• Spanish
• EMR systems
• Patient service
• eClinicalWorks

About Andover Obstetrics & Gynecological Associates, P.C.

Andover OB/GYN is a group practice comprised of experienced physicians, advanced practice nurses, registered nurses, and medical assistants. They offer a unique blend of expertise and are dedicated to providing quality, comprehensive, and patient-centered care with multiple office locations.