Medical Receptionist/Front Desk

We are looking for an organized, detail-oriented and professional individual to provide administrative assistance and front desk support in our Clinic in Marlborough. Preference would be given to candidates with previous clinical frontdesk experience and those who are bilingual in Spanish or Portugese. The role offers the opportunity for growth and competitive compensation.

We area the best rated clinic in the metrowest region with a unique combination of urgent care and primary care. This will be wonderful opportunity for people looking to grow in healthcare skills and environment either in the administration area or clinical skill set as well. We will offer paid training in both administrative tasks and clinical tasks based on the candidate's interest.

Responsibilities:
Manage check-in and registration procedures at the front desk.

Updating new and existing patient records, collecting payment, and ensuring patients with or without pre-existing reservations are seen in a timely manner.

Schedule appointments efficiently, including specialist referrals when necessary.

Utilize administrative skills to handle call processing and communicate effectively with patients and clinicians.

Assist in maintaining care plans by monitoring appointment logs and following up with patients for necessary visits.

Assist in billing and daily charge tasks.

Manage prompt communication with patients and specialist offices via phone or fax or text messages.

Keep the reception area organized and tidy, creating a welcoming environment for patients
Perform various administrative duties, including photocopying, filing, and maintaining daily activity logs.

Provide support to the clinical staff and administration, ensuring smooth office operations.

Utilize Portuguese or Spanish language skills to assist bilingual patients effectively.

Experience:
Prior experience in a clinical setting.

Proficiency in Microsoft Office and/or Google Suite.

Bilingual proficiency, especially in Portuguese or Spanish, is preferred.

Strong organizational skills and attention to detail.

Ability to handle front desk responsibilities with high integrity and professionalism.

Join us in delivering excellent patient care and contribution to the community's wellbeing!

Job Type: Full-time
Pay: From $22.00 per hour
Benefits:
401(k)
Dental insurance
Flexible schedule
Free parking
Health insurance
Paid sick time
Paid training
Application Question(s):
Are you available to work on two weekends in a month?

Are you available for 8AM to 7PM shift for 2-3 weekdays in a week?

Experience:
clinical front desk: 1 year (Preferred)
Language:
Spanish or Portugese (Preferred)
Ability to Commute:
Marlborough, MA 01752 (Preferred)
Work Location: In person