Medical Receptionist/Front Desk

We are seeking a dedicated Medical Receptionist to join our team at Orthopaedic Associates of Reading. In this role, you will be the first point of contact for our patients, managing appointments and ensuring a smooth patient experience.

Responsibilities
Greet and check in patients with professionalism and warmth
Complete details of patient appointment upon check out
Answer high volume of incoming calls, schedule appointments, and route messages
Verify patient information and insurance coverage, collect copays
Maintain accurate patient records and assist with administrative tasks
Ensure compliance with HIPAA regulations while managing patient records.

Requirements
High school diploma or equivalent
Previous experience in a medical or administrative setting preferred
Strong customer service skills with a compassionate, patient-centered approach
Proficient in Microsoft Office and electronic medical records (EMR) systems
Ability to manage multiple priorities while maintaining accuracy in a fast-paced environment
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
401(k)
Bereavement leave
Dental insurance
Dependent health insurance coverage
Disability insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Uniform allowance
Vision insurance
Medical Specialty:
Orthopedics
Physical & Rehabilitation Medicine
Radiology
Sports Medicine
Surgery
Urgent Care
Experience:
Medical office: 1 year (Preferred)
Work Location: In person