Medical Receptionist/Front Desk Coordinator

Benefits:

Dental insurance

Health insurance

Training & development

Vision insurance

MORE Physical Therapy, Inc. seeks a Medical Receptionist to handle patient-facing duties as well as general office administration. The ideal candidate is someone who thrives in a job that includes significant amounts of multi-tasking but is also skilled in providing attentive personalized service. We currently have an opening for a full time Medical Receptionist/Front Desk Coordinator in our clinic at Stanford University, Monday through Friday from 8:30 AM to 5:30 PM.

JOB SUMMARY:

Provide exceptional customer service to ensure patient satisfaction
Answer heavy phones
Conduct intake process facilitating prompt access to care
Coordinate and schedule patient appointments
Check patients in and out
Collect co-payments
Ensure all reports, documents and data are sent or received in a timely manner
Enter patient data in EMR system
Collaborate effectively with co-workers and referring physician offices
Support Clinic Manager in office coordination and organization

KEY COMPETENCIES:

Customer service
Computer literacy
Attention to detail
Written and verbal communication
Collaboration and teamwork
Familiarity with private insurance
A minimum of one year of receptionist experience in a healthcare setting preferred

BENEFITS:

Paid vacation, holidays and sick time
Medical, dental, vision, life and pet insurance
Flexible spending accounts (FSA) for healthcare, daycare, and transit
401(k)

This is a full-time position; Monday through Friday

ABOUT MORE PHYSICAL THERAPY, INC:

At MORE our passion is empowering patients to return to play, return to work, and return to life! With a clinical emphasis on manual therapy and exercise intervention, MORE has been a leader in delivering orthopedic and sports rehabilitation in the south San Francisco Bay Area and Peninsula since 1988.