full-time 1 month ago
Medical Receptionist/Front Desk (Mental Health)
Vortex Mental Health
Long Beach, CA 90804
18 - 21/hr
About the Practice
N/A Team Members
Other Software
Office Tour & Photos
Job Description
Overview
We are seeking an experienced professional, organized and bilingual receptionist to join our behavioral health team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing front desk operations. This role requires strong communication skills, attention to detail, and the ability to multitask effectively in a fast-paced environment and also capable of coordinating multiple providers during a shift.
Duties
Greet and assist patients in a friendly and professional manner.
Manage incoming calls using phone systems, directing calls to appropriate personnel.
Familiar with insurance companies and differentiate Medicare, PPO, HMO, Commercial, Medicaid, and Managed health plans.
Handle calendar management for appointments and ensuring efficient scheduling.
Perform proofreading of documents to ensure accuracy and professionalism.
Assist with clerical duties such as filing, data entry, and office management tasks as needed.
Assist office with medical records medical and send records to agencies according to laws and regulations.
Provide customer service support by addressing inquiries and resolving issues promptly.
Patient check-in and record management.
Collaborate with team members to enhance office efficiency and workflow.
Qualifications
Proven experience as a receptionist or in a similar role is preferred.
Strong time management skills with the ability to prioritize tasks effectively.
Familiarity with office equipment and phone systems is essential.
Excellent verbal and written communication skills are required.
Attention to detail with strong proofreading abilities is highly valued.
Knowlege of insurance health plans.
Ability to maintain professionalism in all interactions with clients and staff.
Proficiency in office management software is desirable but not mandatory.
*** PAY IS BASED ON EXPERIENCE : $18.00 - $21.00/ hr ***
Join our team as a Receptionist where your skills will contribute to creating a positive experience for our clients while supporting the overall operations of our organization.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid sick time
Paid time off
Vision insurance
Work Location: In person
We are seeking an experienced professional, organized and bilingual receptionist to join our behavioral health team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing front desk operations. This role requires strong communication skills, attention to detail, and the ability to multitask effectively in a fast-paced environment and also capable of coordinating multiple providers during a shift.
Duties
Greet and assist patients in a friendly and professional manner.
Manage incoming calls using phone systems, directing calls to appropriate personnel.
Familiar with insurance companies and differentiate Medicare, PPO, HMO, Commercial, Medicaid, and Managed health plans.
Handle calendar management for appointments and ensuring efficient scheduling.
Perform proofreading of documents to ensure accuracy and professionalism.
Assist with clerical duties such as filing, data entry, and office management tasks as needed.
Assist office with medical records medical and send records to agencies according to laws and regulations.
Provide customer service support by addressing inquiries and resolving issues promptly.
Patient check-in and record management.
Collaborate with team members to enhance office efficiency and workflow.
Qualifications
Proven experience as a receptionist or in a similar role is preferred.
Strong time management skills with the ability to prioritize tasks effectively.
Familiarity with office equipment and phone systems is essential.
Excellent verbal and written communication skills are required.
Attention to detail with strong proofreading abilities is highly valued.
Knowlege of insurance health plans.
Ability to maintain professionalism in all interactions with clients and staff.
Proficiency in office management software is desirable but not mandatory.
*** PAY IS BASED ON EXPERIENCE : $18.00 - $21.00/ hr ***
Join our team as a Receptionist where your skills will contribute to creating a positive experience for our clients while supporting the overall operations of our organization.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid sick time
Paid time off
Vision insurance
Work Location: In person
Requirements
• Medicare
• Time management
• Medical office experience
• Medical terminology
• Clerical experience
• Medical scheduling
• Patient interaction
• Filing
• Private practice experience
• Managing patient records
• Time management
• Medical office experience
• Medical terminology
• Clerical experience
• Medical scheduling
• Patient interaction
• Filing
• Private practice experience
• Managing patient records
About Vortex Mental Health
CalOptima Health offers health insurance plans for low-income individuals in Orange County. Established in 1995, CalOptima Health operates independently to serve vulnerable residents by providing access to quality health care.
Position Closed
This job is no longer accepting applications.