Medical Receptionist

Date posted: September 10, 2026
Pay: $15.00/hr
Location: Gambrills, Bowie, and Annapolis, MD (travel will be required between locations)
About Us:
We are a doctor-owned private optometry practice with three locations. Our team is dedicated to providing high-quality, personalized eye care in a professional, yet welcoming, environment. We are looking for a dependable and detail-oriented Medical Receptionist to join our front desk team and help deliver an excellent patient experience.

Position Summary:
The Medical Receptionist is the first point of contact for our patients, responsible for creating a positive and professional front office experience. This role includes scheduling, patient check-in and check-out, insurance verification, and providing administrative support to ensure smooth daily operations.

Key Responsibilities:
Greet patients warmly and professionally upon arrival.

Answer and direct phone calls, emails, and messages in a timely manner.

Schedule and confirm patient appointments, maintaining accuracy in the scheduling system.

Verify insurance eligibility, obtain authorizations, and collect co-pays/balances.

Manage patient check-in and check-out processes, ensuring all forms and information are complete.

Maintain confidentiality of patient records in compliance with HIPAA regulations.

Assist with administrative tasks such as filing, scanning, and data entry.

Collaborate with doctors, opticians, and other team members to ensure efficient patient flow.

Handle patient inquiries with professionalism, patience, and accuracy.

Support the overall operations of the office as needed.

Qualifications:
High school diploma or equivalent required; some college or healthcare administration experience preferred.

Previous experience in a medical or optometry office is a plus but not required.

Strong customer service and communication skills.

Ability to multitask, prioritize, and stay organized in a fast-paced environment.

Proficiency with computers, scheduling software, and basic office equipment.

Professional demeanor and appearance.

Reliable, punctual, and team-oriented.

Schedule
Full-time and part-time positions available.

Must have flexibility to work evenings and Saturdays, and rotate between practice locations as needed.

Job Type:
Full or Part Time
Benefits
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance
Ability to Commute:
Gambrills, MD 21054 (Required)
Bowie, MD 20715 (Required)
Annapolis, MD 21404 (Required)
Reliable transportation is required for this position.

Ability to Relocate:
Relocate before starting work (Required)
Pay: From $15.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Health savings account
Life insurance
Opportunities for advancement
Vision insurance
Application Question(s):
Do you have medical office experience?

If you are applying for Part-Time, how many hours per week are you able to work?

Do you have optical office experience?

Office locations are in Bowie, Gambrills and Annapolis. Are you able to travel to all locations for work?

Office hours may require working evenings and Saturdays. Are you able to work until 7:00pm and Saturdays?

Work Location: In person