Medical Receptionist

Medical Receptionist
Upper Cumberland Cancer Care is seeking a full-time Medical Receptionist to join our outpatient oncology practice in Crossville, Tennessee.

We are looking for a compassionate, organized, and detail-oriented individual with previous medical office experience. The ideal candidate will thrive in a fast-paced environment while providing exceptional customer service to patients undergoing cancer treatment.

Position Summary
As the first point of contact for our patients, the Medical Receptionist plays an essential role in creating a welcoming and efficient experience. This position is responsible for greeting patients, verifying insurance coverage, scheduling appointments, answering multi-line phones, collecting patient payments, and maintaining accurate patient information.

Responsibilities
Greet patients and visitors in a courteous and professional manner
Check patients in and out for appointments
Verify insurance eligibility and benefits
Collect co-pays and outstanding patient balances
Maintain accurate patient demographic and insurance information
Schedule provider and laboratory appointments
Answer and direct telephone calls
Coordinate with clinical staff to ensure efficient patient flow
Maintain patient confidentiality in accordance with HIPAA regulations
Perform additional administrative duties as assigned
Qualifications
Required:
Minimum of 1 year of medical office experience
Experience verifying medical insurance and updating patient demographics
Strong computer skills and ability to learn electronic medical record systems
Excellent communication and customer service skills
Exceptional attention to detail
Ability to multitask while maintaining accuracy
Professional appearance and positive attitude
Preferred:
Experience with medical scheduling
Experience working in a specialty physician office
Familiarity with medical terminology
Knowledge of insurance verification and prior authorizations
Schedule
Full-time
Monday–Thursday
Approximately 6:30 AM – 4:00 PM
No evenings
No weekends
No major holidays
Benefits
Health insurance
Dental insurance
Vision insurance
Paid time off
Paid holidays
Retirement plan eligibility after one year
Supportive team environment
Four-day work week
If you enjoy helping patients and are looking for a rewarding career in a close-knit medical practice, we encourage you to apply.

Please submit your resume for consideration.

Pay: From $15.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person