full-time 1 month ago
Medical Receptionist
Avita MD
Los Gatos, CA 95033
25.50 - 27.00/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Medical Receptionist
Location: Los Gatos, CA
About Avita MD
At Avita MD, we're redefining what modern healthcare looks like. We are a rapidly growing, multi-location outpatient medical practice committed to delivering state-of-the-art, evidence-based medicine through innovation, compassion, and exceptional patient care.
Our providers offer comprehensive primary care, preventive medicine, obesity medicine, ultrasound-guided procedures, aesthetics, and wellness services while utilizing advanced technology and modern Electronic Health Record systems to provide the highest quality care.
As our practice continues to grow, we are looking for exceptional individuals who are passionate about healthcare and committed to providing an outstanding patient experience. Every member of our team plays an essential role in our success, and we pride ourselves on maintaining a collaborative, professional, and supportive work environment where excellence is recognized and opportunities for growth are encouraged.
If you are looking to build a long-term career with an innovative medical practice that values professionalism, teamwork, and continuous improvement, we'd love to meet you.
Position Overview
We are seeking an experienced, friendly, and highly organized Medical Receptionist to become an integral part of our front office team in our Los Gatos clinic.
As the first point of contact for our patients, you will represent the face of Avita MD. The ideal candidate understands that exceptional healthcare begins with exceptional customer service. You will greet patients with warmth and professionalism, educate patients on office policies and insurance requirements, coordinate appointments, verify insurance eligibility, and ensure every patient receives an outstanding experience from check-in through check-out.
This is a fast-paced position requiring excellent communication skills, attention to detail, strong organizational abilities, and the ability to multitask while maintaining accuracy and professionalism.
Responsibilities
Welcome every patient and visitor with professionalism, warmth, and compassion.
Create an exceptional first impression while delivering outstanding customer service.
Perform patient check-in and check-out efficiently while ensuring all documentation is complete and accurate.
Verify patient demographics, insurance eligibility, benefits, referrals, prior authorizations, and financial responsibility before appointments.
Resolve insurance eligibility issues proactively to minimize delays in patient care and billing.
Collect copayments, deductibles, balances, and other patient payments accurately.
Schedule, reschedule, and confirm appointments while maximizing provider schedules and maintaining efficient patient flow.
Educate patients regarding insurance requirements, appointment preparation, referrals, laboratory orders, forms, follow-up visits, and office policies.
Accurately enter and maintain patient information within the Electronic Health Record (EHR).
Scan, upload, and organize medical records and incoming documents.
Coordinate communication between patients, providers, pharmacies, laboratories, imaging facilities, specialists, and insurance companies.
Maintain strict HIPAA compliance and protect patient confidentiality at all times.
Assist with general administrative duties including filing, faxing, scanning, inventory support, and other front office responsibilities.
What We're Looking For
We are looking for someone who:
Is genuinely passionate about helping patients.
Provides exceptional customer service with every patient interaction.
Has outstanding verbal and written communication skills.
Is confident educating patients regarding insurance benefits, office policies, referrals, and appointment requirements.
Has excellent attention to detail and consistently produces accurate work.
Can effectively prioritize multiple responsibilities in a fast-paced medical environment.
Demonstrates professionalism, reliability, accountability, and integrity.
Is proactive, positive, and solutions-oriented.
Works collaboratively with providers, medical assistants, and administrative staff.
Maintains a calm, professional demeanor under pressure.
Minimum Qualifications
Minimum of 1 year of recent experience as a Medical Receptionist in an outpatient medical practice is REQUIRED.
Experience in primary care, family medicine, internal medicine, urgent care, or specialty outpatient clinics is highly preferred.
High school diploma or equivalent required.
Medical administrative education or certification is a plus.
Required Experience
Candidates must have demonstrated experience with:
Insurance eligibility verification.
Commercial insurance plans, Medicare, Medicare Advantage, Medi-Cal, PPO, HMO, and IPA plans.
Electronic Medical Record (EMR/EHR) systems (experience with Elation Health is highly preferred).
Patient scheduling and appointment coordination.
Medical terminology.
HIPAA regulations.
Collecting patient payments.
Reviewing referrals and prior authorizations.
Front office operations within an outpatient medical practice.
Required Skills
Excellent communication and interpersonal skills.
Outstanding customer service skills.
Exceptional attention to detail.
Strong critical thinking and problem-solving abilities.
Excellent organizational and time-management skills.
Ability to multitask while maintaining accuracy.
Strong computer proficiency, including Microsoft Office.
Professional phone etiquette.
Ability to work independently and as part of a team.
Ability to learn quickly and adapt to changing workflows.
Bilingual candidates are strongly encouraged to apply.
Why Join Avita MD?
Join one of the Bay Area's fastest-growing outpatient medical practices.
Work alongside experienced physicians and advanced practice providers dedicated to delivering state-of-the-art patient care.
Modern clinics equipped with advanced technology and streamlined workflows.
Collaborative and supportive team environment.
Opportunities for professional growth and career advancement.
Be part of a practice that values innovation, accountability, teamwork, and excellence.
Make a meaningful impact by helping patients receive compassionate, high-quality healthcare every day.
If you're an experienced Medical Receptionist who is passionate about providing exceptional patient service and wants to grow with a progressive healthcare organization, we encourage you to apply today.
Pay: $25.50 - $27.00 per hour
Benefits:
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Opportunities for advancement
Paid time off
Vision insurance
Experience:
Medical receptionist: 1 year (Preferred)
Insurance Eligibility: 1 year (Preferred)
Work Location: In person
Location: Los Gatos, CA
About Avita MD
At Avita MD, we're redefining what modern healthcare looks like. We are a rapidly growing, multi-location outpatient medical practice committed to delivering state-of-the-art, evidence-based medicine through innovation, compassion, and exceptional patient care.
Our providers offer comprehensive primary care, preventive medicine, obesity medicine, ultrasound-guided procedures, aesthetics, and wellness services while utilizing advanced technology and modern Electronic Health Record systems to provide the highest quality care.
As our practice continues to grow, we are looking for exceptional individuals who are passionate about healthcare and committed to providing an outstanding patient experience. Every member of our team plays an essential role in our success, and we pride ourselves on maintaining a collaborative, professional, and supportive work environment where excellence is recognized and opportunities for growth are encouraged.
If you are looking to build a long-term career with an innovative medical practice that values professionalism, teamwork, and continuous improvement, we'd love to meet you.
Position Overview
We are seeking an experienced, friendly, and highly organized Medical Receptionist to become an integral part of our front office team in our Los Gatos clinic.
As the first point of contact for our patients, you will represent the face of Avita MD. The ideal candidate understands that exceptional healthcare begins with exceptional customer service. You will greet patients with warmth and professionalism, educate patients on office policies and insurance requirements, coordinate appointments, verify insurance eligibility, and ensure every patient receives an outstanding experience from check-in through check-out.
This is a fast-paced position requiring excellent communication skills, attention to detail, strong organizational abilities, and the ability to multitask while maintaining accuracy and professionalism.
Responsibilities
Welcome every patient and visitor with professionalism, warmth, and compassion.
Create an exceptional first impression while delivering outstanding customer service.
Perform patient check-in and check-out efficiently while ensuring all documentation is complete and accurate.
Verify patient demographics, insurance eligibility, benefits, referrals, prior authorizations, and financial responsibility before appointments.
Resolve insurance eligibility issues proactively to minimize delays in patient care and billing.
Collect copayments, deductibles, balances, and other patient payments accurately.
Schedule, reschedule, and confirm appointments while maximizing provider schedules and maintaining efficient patient flow.
Educate patients regarding insurance requirements, appointment preparation, referrals, laboratory orders, forms, follow-up visits, and office policies.
Accurately enter and maintain patient information within the Electronic Health Record (EHR).
Scan, upload, and organize medical records and incoming documents.
Coordinate communication between patients, providers, pharmacies, laboratories, imaging facilities, specialists, and insurance companies.
Maintain strict HIPAA compliance and protect patient confidentiality at all times.
Assist with general administrative duties including filing, faxing, scanning, inventory support, and other front office responsibilities.
What We're Looking For
We are looking for someone who:
Is genuinely passionate about helping patients.
Provides exceptional customer service with every patient interaction.
Has outstanding verbal and written communication skills.
Is confident educating patients regarding insurance benefits, office policies, referrals, and appointment requirements.
Has excellent attention to detail and consistently produces accurate work.
Can effectively prioritize multiple responsibilities in a fast-paced medical environment.
Demonstrates professionalism, reliability, accountability, and integrity.
Is proactive, positive, and solutions-oriented.
Works collaboratively with providers, medical assistants, and administrative staff.
Maintains a calm, professional demeanor under pressure.
Minimum Qualifications
Minimum of 1 year of recent experience as a Medical Receptionist in an outpatient medical practice is REQUIRED.
Experience in primary care, family medicine, internal medicine, urgent care, or specialty outpatient clinics is highly preferred.
High school diploma or equivalent required.
Medical administrative education or certification is a plus.
Required Experience
Candidates must have demonstrated experience with:
Insurance eligibility verification.
Commercial insurance plans, Medicare, Medicare Advantage, Medi-Cal, PPO, HMO, and IPA plans.
Electronic Medical Record (EMR/EHR) systems (experience with Elation Health is highly preferred).
Patient scheduling and appointment coordination.
Medical terminology.
HIPAA regulations.
Collecting patient payments.
Reviewing referrals and prior authorizations.
Front office operations within an outpatient medical practice.
Required Skills
Excellent communication and interpersonal skills.
Outstanding customer service skills.
Exceptional attention to detail.
Strong critical thinking and problem-solving abilities.
Excellent organizational and time-management skills.
Ability to multitask while maintaining accuracy.
Strong computer proficiency, including Microsoft Office.
Professional phone etiquette.
Ability to work independently and as part of a team.
Ability to learn quickly and adapt to changing workflows.
Bilingual candidates are strongly encouraged to apply.
Why Join Avita MD?
Join one of the Bay Area's fastest-growing outpatient medical practices.
Work alongside experienced physicians and advanced practice providers dedicated to delivering state-of-the-art patient care.
Modern clinics equipped with advanced technology and streamlined workflows.
Collaborative and supportive team environment.
Opportunities for professional growth and career advancement.
Be part of a practice that values innovation, accountability, teamwork, and excellence.
Make a meaningful impact by helping patients receive compassionate, high-quality healthcare every day.
If you're an experienced Medical Receptionist who is passionate about providing exceptional patient service and wants to grow with a progressive healthcare organization, we encourage you to apply today.
Pay: $25.50 - $27.00 per hour
Benefits:
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Opportunities for advancement
Paid time off
Vision insurance
Experience:
Medical receptionist: 1 year (Preferred)
Insurance Eligibility: 1 year (Preferred)
Work Location: In person
Requirements
• Administrative experience
• Medical office experience
• Computer operation
• Medical terminology
• ICD-10
• HIPAA
• Insurance verification
• Availity
• Administrative experience (1–2 years)
• Medical administrative support
• Medical office experience
• Computer operation
• Medical terminology
• ICD-10
• HIPAA
• Insurance verification
• Availity
• Administrative experience (1–2 years)
• Medical administrative support
About Avita MD
Avita MD is a physician-owned medical practice in Los Gatos, Los Altos, and Mountain View focused on providing personalized primary care, preventive care, wellness, and advanced diagnostics under one roof. Their approach involves attention to detail, advanced medical technology, and individualized care plans to support patients' health conditions and overall wellness.
Position Closed
This job is no longer accepting applications.