Medical Receptionist/Medical Assistant

Overview
Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate appointments, and ensure seamless communication between patients, medical staff, and insurance providers. Your enthusiasm and attention to detail will help create a welcoming environment while supporting efficient clinic workflows. This position offers an exciting opportunity to be part of a compassionate healthcare setting that values proactive service and professional growth.

Responsibilities
Greet patients warmly and assist with check-in procedures, ensuring accurate collection of patient information and insurance details
Schedule appointments efficiently using electronic health record (EHR) systems such as Epic, Meditech, or Athenahealth
Verify insurance coverage and perform insurance eligibility checks to facilitate smooth billing processes
Manage multi-line phone systems with professional phone etiquette, directing calls appropriately and taking detailed messages when necessary
Maintain accurate medical records by filing documents, reviewing documentation for completeness, and updating patient information in EHR systems like eClinicalWorks
Support administrative tasks such as appointment reminders, patient intake procedures, and managing office supplies to keep the clinic running efficiently
Experience
Prior experience working in a medical office or healthcare environment is highly preferred
Familiarity with EMR (Electronic Medical Records) systems such as Epic, Meditech, Athenahealth, eclinicalworks or similar platforms is essential
Knowledge of medical terminology is required
Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel)
Excellent customer service skills with the ability to handle sensitive patient information discreetly in compliance with HIPAA standards
Previous clinic or dental office experience involving appointment scheduling, insurance verification, and front desk operations will be advantageous
Job Types: Full-time, Part-time
Pay: $20.00 - $24.00 per hour
Benefits:
Retirement plan
Work Location: In person