Medical Receptionist

MVM Heart, Vein & Vascular Centers is a growing, physician-owned cardiovascular practice with locations in Miami-Kendall and Homestead. We provide comprehensive heart, vein, and vascular care and are recognized for clinical excellence, compassionate patient care, and a strong team-oriented culture.

About the Role
We are seeking an experienced Medical Receptionist to join our team as a Front Desk Lead at our Miami-Kendall location. This role is essential in creating a welcoming environment for patients while ensuring the smooth operation of front office functions.

The ideal candidate will possess excellent customer service skills, strong attention to detail, and the ability to multitask in a fast-paced healthcare environment.

This is a full-time, on-site position. Office hours are Monday–Friday 8 am to 5 pm.

Your day-to-day includes:
Greet and assist patients, visitors, and vendors in a friendly and professional manner
Manage multi-line phone systems, directing calls appropriately and taking messages when necessary
Greet patients and manage patient check-in and check-out
Schedule appointments and manage provider calendars
Answer phones and handle patient and company inquiries
Verify insurance benefits and obtain authorizations as needed
Perform data entry, filing, and clerical tasks to maintain organized office records
Provide exceptional customer service by addressing inquiries and resolving issues promptly
Maintain office supply inventory
Ensure the front desk area is tidy and presentable at all times
Assist with proofreading documents and correspondence for accuracy
Collaborate with team members to support overall office operations
Assist with training and onboarding new front office team members, as needed
Serve as a resource for front office staff regarding scheduling, insurance verification, and patient inquiries
Why This Opportunity?

Join a growing and respected cardiovascular practice
Work alongside experienced physicians and healthcare professionals
Play a key role in creating an exceptional patient experience
Enjoy a collaborative, team-focused culture
Opportunity for growth and long-term career development
Compensation package includes:
Hourly pay: $20-$25 per hour, based on experience
Paid time off
Paid holidays
Medical, dental, and vision insurance
About You
If this sounds like you, we'd love to hear from you!

Minimum of 5 years of front office experience in a medical practice
Experience with eClinicalWorks (eCW)
Experience with insurance verification and prior authorizations
Strong customer service and communication skills
Excellent organizational and multitasking abilities
Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace
Strong phone etiquette and customer service skills
Accurate data entry and documentation skills
Ability to thrive in a fast-paced healthcare environment
Nice-to-haves:
Bilingual (English/Spanish)
Previous lead, trainer, or mentoring experience
Experience in cardiology, vascular, or another specialty medical practice
Pay: $20.00 - $25.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Experience:
Medical receptionist: 5 years (Preferred)
eClinicalWorks: 2 years (Preferred)
Ability to Commute:
Miami, FL 33176 (Required)
Work Location: In person