Medical Receptionist

Job Overview
We are seeking a dynamic and dedicated Medical Receptionist to join our healthcare team! In this vital role, you will be the welcoming face of our clinic, providing exceptional patient service while managing administrative tasks with efficiency and professionalism. Your energetic approach will help create a positive experience for patients from check-in to check-out, ensuring smooth clinic operations. The ideal candidate is detail-oriented, tech-savvy, and passionate about supporting healthcare delivery through excellent clerical and communication skills. This paid position offers an exciting opportunity to grow within a collaborative medical environment committed to quality care.

Duties
Greet patients warmly, verify their appointment details, and assist with check-in and check-out procedures using Electronic Health Record (EHR) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
Schedule patient appointments accurately, coordinate follow-up visits, and manage clinic calendars with proficiency in medical scheduling software like Dentrix or Eaglesoft
Verify insurance coverage, perform insurance verification, and explain health insurance policies to patients in compliance with HIPAA regulations
Collect and process payments, handle medical billing and collections efficiently while maintaining detailed documentation review for accuracy
Manage patient records by updating electronic health records (EHR), ensuring confidentiality and adherence to clinical confidentiality policies
Answer multi-line phone systems with professional phone etiquette, provide excellent customer service, and direct calls appropriately
Assist with administrative support tasks including filing medical records, managing office supplies, and maintaining organized documentation in compliance with health information management standards
Requirements
Proven experience as a Medical Receptionist or in a similar medical office administrative role; clinic or dental office experience is highly preferred
Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix or Eaglesoft; experience with hospital or dental clinics is a plus
Strong knowledge of health insurance processes including Medicare, CPT coding, ICD-9/ICD-10 coding, and medical billing procedures
Excellent computer skills with proficiency in Microsoft Office applications and medical office management software
Ability to handle sensitive patient information with discretion in accordance with HIPAA guidelines
Bilingual abilities are a plus to serve diverse patient populations effectively
Exceptional organizational skills with attention to detail for documentation review and data entry tasks
Strong communication skills including phone etiquette and the ability to provide clear instructions to patients and team members
Join us to be part of a vibrant healthcare environment where your contributions directly impact patient care! We value energetic professionals who thrive on delivering outstanding service while supporting the seamless operation of our clinic. This position is fully paid and offers an engaging opportunity for career development within the healthcare administration field.

Pay: $18.00 - $22.00 per hour
Work Location: In person