Medical Receptionist

Overview
Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage patient interactions, coordinate appointments, handle medical records, and support clinical staff with administrative tasks. Your enthusiasm and attention to detail will ensure a smooth, welcoming experience for everyone who walks through our doors. This position offers an exciting opportunity to contribute to quality patient care while honing your skills in medical administration and health information management.

Duties
Greet patients and visitors warmly, ensuring a positive first impression while managing check-in and check-out procedures efficiently.

Verify patient insurance coverage and process payments or co-pays accurately, utilizing knowledge of health insurance plans including Medicare and Medicaid.

Maintain and update patient records in compliance with HIPAA regulations, ensuring confidentiality and accuracy during documentation review and data entry.

Manage incoming calls with professional phone etiquette, addressing patient inquiries, appointment requests, and routing messages appropriately
Support clinical staff by preparing care plans, reviewing medical documentation, and managing electronic health records (EHR) systems to ensure seamless information flow.Skills
Proven experience in medical office administration or clinic environments with strong clerical skills.

Proficiency in EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks; familiarity with electronic health records management is essential.

Knowledge of HIPAA compliance standards and healthcare privacy policies to maintain confidentiality at all times.

Excellent customer service skills combined with effective phone communication and office management abilities.

Strong understanding of medical terminology, CPT coding, ICD-9/10 coding, and medical billing procedures for accurate documentation review and insurance claims processing.

Bilingual abilities are highly desirable to serve diverse patient populations effectively.

Competent computer skills including Microsoft Office Suite (Word, Excel) along with 10-key typing for efficient data entry.

Experience working in dental clinics or other healthcare settings is a plus; familiarity with health insurance processes enhances your ability to support patients comprehensively.

Embark on a rewarding career where your dedication to exceptional patient service makes a meaningful difference! We are committed to fostering an inclusive environment that values your skills and supports your professional growth in medical administrative support and office management roles.

Pay: $19.00 - $21.00 per hour
Expected hours: 40.0 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person