full-time 1 month ago

Medical Receptionist (NE Portland)

American Family Care

6633 NE Sandy Boulevard, Portland, OR 97213
20 - 24/hr

About the Practice

N/A Team Members
Other Software

Job Description

**WE DO URGENT CARE DIFFERENTLY - Come See How!**
At AFC Urgent Care - Portland, we’re redefining what healthcare feels like—for patients and for the people who make it happen. We move fast, work smart, and support each other every step of the way. We’re a tight-knit team that gets the job done and has fun doing it!

As we continue to grow, we’re looking for a Medical Front Desk Receptionist to be the welcoming face of our clinic. If you’re highly organized, great with people, and ready to make a meaningful impact from the moment patients walk through the door, this could be the right fit for you.

WHY YOU'LL LOVE IT HERE
A Culture That Actually Cares: teammates who've got your back, leaders who listen, and zero bureaucracy. We believe in collaboration, not competition!

Team Performance Bonus: when the clinic thrives, you share in the success! Monthly performance bonuses = more than just a pat on the back
Learn. Grow. Level Up: want to expand your skills? We offer a Medical Assistant Apprenticeship Program – paid for by us if you’re ready to grow!

WHAT YOU'LL DO
As the go-to person at the front desk, you’ll be a key part of creating a smooth, welcoming experience for every patient who walks through our doors. Your day will be full of variety, meaningful interactions, and the kind of fast-paced environment that keeps things exciting. Here’s what you’ll take on:
Welcome patients with a warm, friendly attitude that sets the tone for their entire visit
Guide patients through check-in, ensuring all forms are completed and entered accurately into our EMR system
Verify insurance details quickly and confidently, making sure patients understand their coverage and any payment due at time of service
Complete the checkout process, organizing and scanning medical records and providing patients with necessary documentation
Manage incoming phone calls, answering questions or routing them to the right team member without missing a beat
Stay on top of emails and faxes, ensuring all requests are handled promptly and accurately
Handle cash drawer duties, from setup to end-of-day closeout, with precision and accountability
Keep our front desk and lobby area clean, calm, and ready, including disinfecting between patients to ensure a safe and welcoming space
Jump in where needed, supporting the clinic team and taking on other tasks as assigned by the Clinic Manager
SCHEDULES THAT WORK FOR LIFE
Full-Time ~36-40 hours/week.

Set shifts = no guessing game
Currently looking to fill back half of the week position:
Back Half Team: Wed 1p–7p | Thu-Fri 8a–7p | Sat 9a–6p
Plus just one on-call shift per month (and you get to choose the day!)
LOCATION
AFC Urgent Care - NE Portland
6633 NE Sandy Blvd Portland, OR, 97213
WHAT WE'RE LOOKING FOR
We want driven, friendly, and detail-oriented Medical Receptionists who bring positive energy and put patients first. Must also be calm under pressure, thrive in a fast-paced setting and be willing to wear multiple hats.

You'll Need:
At least 1 year of people-facing customer service experience, required
At least 1 year of experience with medical administrative duties, preferred
Solid computer skills and comfortable learning new systems
Knowledge of medical terminology is a big plus
PAY & PERKS
$20-24/hr (based on experience)
Monthly team performance bonuses
Free healthcare for you and your family through AFC
401(k) with 3% employer match after 1 year
3 weeks of paid time off
On-the-job growth & training opportunities
Supportive, non-toxic work culture that celebrates wins!

OUR CORE VALUES
Commitment - Commitments are clearly made and met
Health - Healthy living for everyone is promoted through sustainable and responsible behaviors
Excellence - Excellence in everything we do
Celebrate - Celebrate wins - both small and large
Trust - Trust builds teamwork through vulnerability and respect
READY TO APPLY?

If you want to grow your medical career while being part of something real, apply now and let's chat!

SAFETY & WELLBEING
Alcohol and Drug-Free Policy: We are an alcohol and drug-free workplace, including THC. Offers are contingent on the successful completion of background checks and drug screenings that include screening for THC. In the event of testing positive a job offer may be rescinded.

EEO: AFC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Dependent health insurance coverage
Employee assistance program
Flexible spending account
Free flu shots
Free health screenings
Health insurance
Health savings account
Life insurance
On-the-job training
Opportunities for advancement
Paid orientation
Paid sick time
Paid time off
Professional development assistance
Retirement plan
Uniform allowance
Vision insurance
Application Question(s):
What position have you held that gives you at least 1 year of Medical Receptionist Experience?

Experience:
Medical receptionist: 1 year (Required)
Ability to Commute:
Portland, OR 97213 (Required)
Work Location: In person

Requirements

• Teamwork
• Medical terminology
• Attention to detail
• Scanning
• Faxing

About American Family Care

American Family Care Urgent Care is a network of neighborhood clinics that provide warm care and convenience for medical needs. They offer services such as pediatric urgent care, primary care, family care, on-site labs, seasonal allergy treatment, and more.

Position Closed

This job is no longer accepting applications.

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