Medical Receptionist - Optometry & Dentistry

Job Overview
We are seeking a dynamic and detail-oriented Medical Receptionist specializing in Optometry and Dentistry to join our healthcare team. In this vital role, you will serve as the first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check-in and check-out. Your expertise in medical administrative support, medical billing, and electronic health records management will be essential in maintaining efficient clinic operations. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for delivering exceptional patient service, this opportunity is perfect for you!

Responsibilities
Greet patients warmly and professionally, providing outstanding customer service at the front desk
Schedule appointments using EMR (Electronic Medical Records) systems such as Epic, Meditech, or eClinicalWorks
Verify patient insurance coverage and process health insurance claims accurately using knowledge of HIPAA regulations and CPT/ICD coding standards
Manage patient records with meticulous attention to confidentiality, ensuring compliance with clinical confidentiality policies
Collect payments, perform medical collections, and handle billing procedures in accordance with Medicare and other insurance guidelines
Review documentation for accuracy and completeness, including care plans and medical records updates
Maintain a clean and organized office environment by filing documents, managing electronic health records (EHR), and performing routine clerical tasks such as data entry and 10-key typing
Requirements
Proven experience as a Medical Receptionist or administrative support role within a clinical setting, preferably in optometry or dental clinics
Strong computer skills with proficiency in EMR/EHR systems like Epic, Meditech, Athenahealth, or eClinicalWorks
Knowledge of medical billing, coding (ICD-9/10, CPT), health insurance procedures, and documentation review processes
Excellent phone etiquette with the ability to communicate clearly via phone and in person
Ability to handle multiple tasks efficiently while maintaining attention to detail in a busy environment
Bilingual abilities are highly desirable to serve diverse patient populations
Familiarity with healthcare regulations including HIPAA compliance and clinical confidentiality policies
Strong organizational skills with experience managing medical records, appointment scheduling, and office management tasks
Join our team to make a meaningful impact on patient care while developing your career in a supportive and energetic environment! We are committed to fostering growth opportunities for all staff members who bring enthusiasm, professionalism, and dedication to their work.

Pay: $22.00 - $26.00 per hour
Expected hours: 35.0 – 40.0 per week
Benefits:
401(k)
Employee discount
Flexible spending account
Paid time off
Work Location: In person