Medical Receptionist (Patient Care Coordinator)

Boise Family Medicine
At Boise Family Medicine, we believe exceptional patient care begins the moment someone walks through our front door.

We're looking for a dependable, compassionate Medical Receptionist (Patient Care Coordinator) to join our team. This role is much more than answering phones and scheduling appointments—it's about creating an outstanding experience for every patient who entrusts us with their care.

If you're someone who enjoys helping others, takes pride in staying organized, and thrives in a fast-paced environment, we'd love to meet you.

What You'll Do
As one of our Patient Care Coordinators, you'll help keep our practice running smoothly by:
Greeting patients with professionalism, warmth, and compassion
Answering and returning phone calls
Scheduling appointments accurately and efficiently
Checking patients in and out
Verifying demographic and insurance information
Collecting copays and patient balances
Communicating effectively with patients, providers, and clinical staff
Helping maintain efficient patient flow throughout the day
Providing exceptional customer service while balancing multiple priorities
Every interaction matters. You'll be the first voice patients hear and one of the last people they see before leaving our office.

We're Looking For Someone Who
Truly enjoys helping people
Is dependable and punctual
Communicates professionally and confidently
Is organized and detail-oriented
Learns new technology quickly
Can multitask without sacrificing accuracy
Takes initiative and follows through
Enjoys working as part of a supportive team
Remains calm and positive during busy days
Medical reception or healthcare office experience is preferred, but we're willing to train an exceptional candidate with outstanding customer service skills and a genuine desire to learn.

Why Boise Family Medicine?

We're an independent family medicine practice that has proudly cared for families in the Treasure Valley for more than 35 years.

We believe healthcare is personal, and we strive to create an environment where both our patients and our employees feel valued.

We're a close-knit team that works hard, supports one another, and believes in putting patients before profits. We appreciate people who take ownership of their work, care about their teammates, and want to make a meaningful difference every day.

Benefits
We offer a competitive benefits package that includes:
Health, dental, and vision insurance
Paid time off
Paid holidays
401(k) with employer matching
Employee discounts
Four-day workweek (four 10-hour shifts)
No evenings, weekends, or major holidays
Compensation
$17.00–$20.00 per hour, depending on experience and qualifications.

Apply Today
If you're looking for more than just a job—if you're looking for a team that values professionalism, kindness, accountability, and service—we'd love to hear from you.

Pay: $17.00 - $20.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Application Question(s):
In 200 words or less, tell us why you're interested in working at Boise Family Medicine and what you believe makes for an exceptional patient experience.

Work Location: In person