Medical Receptionist

Job Summary
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients, providers, and visitors, ensuring a smooth and welcoming experience. Your responsibilities will include managing patient appointments, verifying insurance coverage, maintaining accurate medical records, and providing exceptional administrative support. The ideal candidate will be highly organized, possess excellent communication skills, and demonstrate a strong understanding of medical office procedures and confidentiality policies. This position offers an exciting opportunity to contribute to quality patient care while honing your skills in medical administration and health information management.

Responsibilities
Greet patients and visitors warmly, providing outstanding customer service at the front desk
Schedule appointments efficiently using electronic health record (EHR) systems such as Epic, Meditech, or Athenahealth
Verify insurance coverage and benefits, including Medicare and Medicaid, ensuring accurate billing and coding with CPT, ICD-9, ICD-10 codes
Collect payments and perform medical collections while maintaining compliance with HIPAA regulations
Manage electronic health records (EHR) systems like eClinicalWorks or Dentrix to update patient information accurately
Review documentation for completeness and accuracy, ensuring adherence to clinical confidentiality policies
Handle multi-line phone systems with professionalism and maintain organized filing of medical records and correspondence
Assist with insurance verification processes and coordinate patient intake procedures efficiently
Support medical office management tasks including scheduling, filing, data entry, and maintaining clinic supplies
Skills
Extensive experience with EMR (Electronic Medical Records) systems such as Epic, Meditech, Athenahealth, eClinicalWorks or Eaglesoft
Proficiency in medical coding including CPT, ICD-9/10 coding for accurate billing and documentation review
Strong knowledge of health insurance processes including Medicare, Medicaid, and private insurers’ requirements
Excellent customer service skills paired with professional phone etiquette and effective communication abilities
Bilingual capabilities are highly desirable to serve diverse patient populations effectively
Demonstrated clinic or dental office experience with familiarity in dental terminology like Dentrix or Eaglesoft is a plus
Competent computer skills including Microsoft Office Suite (Word, Excel) for administrative tasks
Ability to handle sensitive information in accordance with HIPAA standards while maintaining clinical confidentiality policies
Strong organizational skills with attention to detail in medical records management and appointment scheduling
Experience in medical billing, care plan coordination, insurance verification, and documentation review is preferred
Join us in delivering compassionate healthcare support by ensuring efficient front desk operations and seamless patient interactions. Your expertise will help create a positive environment where patients feel valued and cared for every step of their healthcare journey.

Pay: From $20.00 per hour
Work Location: In person