Medical Receptionist

We are looking for a Medical Receptionist for our busy specialty practice. Our Receptionist’s duties include offering administrative support across the organization. We are looking for candidates whose qualities include exceptional customer service skills, dedication, punctuality, a positive attitude, great organizational skills and efficiency with multi-tasking. The ideal candidate should be self motivated with a high desire to work in a team environment and must have exceptional attention to detail. Must be flexible to work in both of our offices, in Santa Cruz and Freedom.

Responsibilities
Greet and welcome guests as soon as they arrive at the office
Answer, screen and forward incoming phone calls
Provide basic and accurate information in-person and via phone/email
Maintain office security by following safety procedures and controlling access via the reception desk
Perform other clerical receptionist duties such as filing, scanning and faxing
Skills:
Proven work experience as a Medical Receptionist or similar role
Medical experience with electronic medical records skills
Health Insurance verification experience preferred
Hands-on experience with office equipment
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Ability to work as a team member
Customer service attitude
Ability to work in both our Santa Cruz and Watsonville locations when necessary
Bilingual in Spanish preferred but not required
High school degree
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Medical Specialty:
Otolaryngology
Education:
High school or equivalent (Required)
Experience:
Front desk: 1 year (Required)
Customer service: 1 year (Required)
Bilingual: 1 year (Preferred)
EMR systems: 1 year (Preferred)
Work Location: In person