Medical Receptionist/ Scheduler / Chart Prep

Job Overview
We are seeking a dynamic and detail-oriented Medical Receptionist, Scheduler, and Chart Preparation Specialist to join our healthcare team. In this multifaceted role, you will serve as the first point of contact for patients, manage appointment scheduling with precision, and prepare medical charts efficiently to support seamless clinical operations. Your energetic approach and strong organizational skills will help ensure a positive patient experience while maintaining the highest standards of confidentiality and accuracy. This position offers an exciting opportunity to contribute to a fast-paced healthcare environment where your proactive attitude and technical expertise will make a meaningful impact.

Duties
Greet patients warmly upon arrival, providing exceptional customer service and guiding them through check-in procedures.

Schedule patient appointments accurately using EMR (Electronic Medical Record) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks, ensuring optimal provider availability.

Verify patient insurance information, process medical collections, and assist with billing inquiries in compliance with HIPAA regulations.

Prepare and review medical charts for upcoming appointments by organizing documentation, updating records, and ensuring all necessary forms are complete.

Manage phone communications professionally, answering inquiries promptly while maintaining excellent phone etiquette and clear documentation of interactions.

Maintain electronic health records (EHR) management by updating patient information accurately and securely in accordance with clinical confidentiality policies.

Support clinical staff by coordinating care plans, reviewing documentation for completeness, and assisting with administrative tasks such as filing, data entry (including 10 key typing), and document scanning.

Qualifications
Proven experience in a medical office setting or clinic environment with strong knowledge of medical terminology and health information management.

Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks; experience with electronic health records management is highly preferred.

Excellent computer skills with proficiency in Microsoft Office Suite (Word, Excel) for administrative support tasks.

Strong organizational skills with attention to detail for chart prep and documentation review processes.

Ability to handle sensitive patient information confidentially in accordance with HIPAA standards.

Bilingual abilities (Spanish is a must )
Prior clinic or dental office experience is desirable; familiarity with health insurance procedures such as Medicare is advantageous.

Exceptional customer service skills combined with professional phone etiquette and effective communication abilities.

Demonstrated clerical experience including filing, data entry, typing (including 10 key), and front desk responsibilities.

Join our team where your energy drives our success! We value dedicated professionals committed to delivering outstanding patient care through efficient administrative support and compassionate service. This role is vital in creating a welcoming environment while ensuring all clinical documentation is accurate and compliant—empowering our healthcare providers to focus on what they do best: caring for patients.

Pay: From $19.00 per hour
Expected hours: No more than 40.0 per week
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person