Medical Receptionist / Scheduling / Check Out - Full Time

Job Title: Medical Receptionist / Scheduler
Location: Hometown Medical Group; Cullman, AL
Employment Type: Full-Time / Fully Benefitted Position
Schedule: Monday–Friday, 7:45 AM–5 PM; Every other Friday off

*Pay based on experience.

*PLEASE SUBMIT AN ORIGINAL RESUME WITH YOUR APPLICATION. Indeed-generated resumes will be automatically disqualified from job contention.

About Us:
Hometown Medical Group is a growing, community-focused family medicine practice in Cullman, Alabama. We pride ourselves on delivering personalized, high-quality care with an emphasis on wellness and prevention. Our team is dedicated, compassionate, and committed to making every patient feel at home.

Position Summary:
We are seeking a dependable, friendly, and organized Medical Receptionist to join our front office team. This position is key to ensuring our patients feel welcomed and supported from the moment they walk through the door. The ideal candidate is professional, detail-oriented, and able to multitask in a fast-paced clinical environment.

Responsibilities:
Reception & Patient Interaction
Greet and check in patients upon arrival
Collect co-pays and outstanding balances
Verify and update patient demographics and insurance information
Interact professionally with patients, visitors, and pharmaceutical representatives
Phone & Messaging
Answer incoming calls promptly and courteously
Respond to voicemails and direct messages to the appropriate team members
Review and manage messages/documents within the eClinicalWorks (eCW) system
Scheduling & Documentation
Schedule patient appointments efficiently
Scan documents into patient charts
Fax signed documents such as Home Health orders
End-of-Day Responsibilities
Tidy and clean the lobby area
Lock doors and turn off lights, TV, and heater
Check and adjust thermostat as needed
Restock lobby bathroom and front desk forms
Print end-of-day summaries and payment reports
Miscellaneous Duties
Take stock of lobby supplies
Qualifications:
High school diploma or equivalent required
Previous experience in a medical office setting REQUIRED
Strong communication and interpersonal skills
Proficiency with computers and familiarity with EHR systems (eClinicalWorks experience is a plus)
Ability to maintain confidentiality and professionalism at all times
Bilingual preferred, but not required
Benefits:
401K with 3.5% Match
Health, vision, & dental insurance
Life, cancer, hospital, & accident insurance
Pre-Tax Dependent Care & Flexible Spending Accounts available
2 weeks paid time off (PTO) per year
64 hours holiday pay per year in addition to PTO
Why Join Us?

Supportive, team-based environment
Opportunity to make a meaningful impact on patient care
Competitive pay and benefits
Continued professional development opportunities
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Education:
High school or equivalent (Required)
Experience:
Medical receptionist: 1 year (Required)
Work Location: In person