Medical Receptionist

Position Overview:
We’re looking for a friendly, detail-oriented, emotionally mature, reliable and dependable Front Desk Administrator who will help us build a calm and efficient front office.

You’ll be involved in scheduling, patient communication, insurance coordination, and payment collection.

Prior Medical front office and medical insurance experience is a must.

About Us:
We are a boutique specialty clinic focused on Orofacial Pain/ TMJ and Sleep Disorders, led by a board-certified provider. Our mission is to deliver compassionate, high-quality care to patients with complex pain and sleep issues, many of whom have been referred to us by dentists, physicians, and specialists.

As a new practice, we are looking for a front desk administrator who is excited to join and grow with us, wear multiple hats, and help create a warm, organized, and positive patient experience in our office.

Schedule: Wed- Fri, 8 AM–6 PM with a 1/2‑hour unpaid lunch break
Key Responsibilities:
Greet patients warmly and manage check-in/check-out processes
Schedule appointments and manage the provider’s calendar
Answer phones and respond to emails promptly and professionally
Verify medical insurance coverage and eligibility
Check and track pre-authorization requirements, gather and submit required documentation
Communicate insurance coverage, authorization status, and expected out-of-pocket costs to patients clearly and compassionately
Coordinate with the provider to clarify documentation or treatment plan details
Manage self-pay patients: provide estimates, collect payment, issue receipts, and record transactions
Collect co-pays and assist with payment-related questions
Submit required forms and documentation to the external billing team
Maintain accurate patient records in the EHR
Coordinate lab cases and dental supplies
Send/receive referrals, consult letters, and medical records
Support basic office operations (supplies, mail, vendor calls, etc.)
What We’re Looking For:
Experience working in a medical front office role (1+ year preferred)
Friendly, upbeat, emotionally mature, dependable, shows up to work
Comfortable discussing financial and insurance matters with patients
Highly organized, attentive to detail, Team Player
Ability to quickly adapt to new and evolving processes
Complete assigned tasks
Eager to learn and grow with a startup practice
Proficient with Medical EHRs, scheduling software, and Microsoft Office
Is a teamplayer
What We Offer:
Competitive hourly pay: based on your experience
A respectful work culture in an at-the moment low-volume specialty clinic
On-the-job training and hands-on support in a specialty clinic
Opportunity to grow into a lead role as the practice expands
Paid Sick Leave in compliance with Seattle’s PSST ordinance
Bilingual or multilingual candidates are strongly encouraged to apply
Parking reimbursement, gym membership
Medical insurance, FSA, HSA eligible after 3 months of full-time work.

PTO and Bonus
To Apply:
Send us your resume to hiring@advancedtmjsleep.com and a brief note about why you’d be a great fit.

We look forward to meeting someone who dedication resonate with ours.

Job Type: Full-time
Pay: $22.00 - $27.00 per hour
Benefits:
401(k)
Flexible spending account
Free parking
Health insurance
Health savings account
On-the-job training
Application Question(s):
Have you received BLS/ CPR training?

Do you live within 30 mins to the clinic location?

Experience:
Medical / Dental office: 1 year (Required)
Medical/ Dental Assistant or Front office: 1 year (Preferred)
License/Certification:
Registered Dental Assistant License (Preferred)
Ability to Commute:
Seattle, WA 98101 (Required)
Work Location: In person