full-time 6 days ago
Medical Receptionist
Southport Eye Care
1620 North Howe Street, Southport, NC 28461
16 - 18/hr
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Job Summary
We are seeking a dynamic and organized Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, providing exceptional customer service while managing a variety of administrative tasks. Your energetic approach and attention to detail will ensure smooth clinic operations, accurate documentation, and efficient patient flow. This position offers an exciting opportunity to contribute to high-quality patient care through effective communication, technical proficiency, and a friendly demeanor.
Responsibilities
Greet patients and visitors warmly, ensuring a positive experience from check-in to check-out
Schedule appointments using EMR (Electronic Medical Records) systems such as OfficeMate/ExamWriter
Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes
Collect patient information, update medical records, and review documentation for accuracy and completeness
Manage multi-line phone systems with professional phone etiquette and assist with patient inquiries
Assist with billing procedures including medical collection processes and coding (CPT, ICD-9/10) for accurate medical billing
Maintain organized medical records, file documents securely, and ensure compliance with HIPAA regulations
Support clinical staff by preparing care plans, reviewing documentation, and facilitating communication between patients and providers
Utilize office management software such as Dentrix or Eaglesoft for scheduling, billing, and record management
Ensure smooth front desk operations by managing appointment reminders, patient intake forms, and follow-up procedures
Requirements
Proven experience as a Medical Receptionist or in a similar medical office support role with clinic experience
Strong knowledge of EMR systems like Epic, Meditech, Athenahealth or eClinicalWorks; familiarity with health information management is preferred
Proficiency in medical coding (ICD-9/10, CPT), billing processes, and insurance verification procedures
Excellent computer skills including Microsoft Office Suite (Word, Excel) and typing accuracy (10 key typing)
Knowledge of HIPAA regulations to ensure patient confidentiality and data security
Ability to communicate effectively in bilingual settings is a plus; fluency in additional languages is desirable
Strong organizational skills with attention to detail for documentation review and filing tasks
Exceptional customer service skills with professional phone etiquette and a friendly attitude
Experience working with dental terminology or in dental clinics is advantageous but not required
Prior hospital or healthcare facility experience is beneficial; familiarity with Optometry is a plus.
Join our team to make a meaningful impact on patient care while enjoying an energetic work environment that values your skills and dedication. We are committed to supporting your professional growth through ongoing training opportunities in medical administration, coding updates, and healthcare technology. This paid position offers the chance to develop your career within a vibrant healthcare setting dedicated to excellence.
Pay: $16.00 - $18.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Work Location: In person
We are seeking a dynamic and organized Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, providing exceptional customer service while managing a variety of administrative tasks. Your energetic approach and attention to detail will ensure smooth clinic operations, accurate documentation, and efficient patient flow. This position offers an exciting opportunity to contribute to high-quality patient care through effective communication, technical proficiency, and a friendly demeanor.
Responsibilities
Greet patients and visitors warmly, ensuring a positive experience from check-in to check-out
Schedule appointments using EMR (Electronic Medical Records) systems such as OfficeMate/ExamWriter
Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes
Collect patient information, update medical records, and review documentation for accuracy and completeness
Manage multi-line phone systems with professional phone etiquette and assist with patient inquiries
Assist with billing procedures including medical collection processes and coding (CPT, ICD-9/10) for accurate medical billing
Maintain organized medical records, file documents securely, and ensure compliance with HIPAA regulations
Support clinical staff by preparing care plans, reviewing documentation, and facilitating communication between patients and providers
Utilize office management software such as Dentrix or Eaglesoft for scheduling, billing, and record management
Ensure smooth front desk operations by managing appointment reminders, patient intake forms, and follow-up procedures
Requirements
Proven experience as a Medical Receptionist or in a similar medical office support role with clinic experience
Strong knowledge of EMR systems like Epic, Meditech, Athenahealth or eClinicalWorks; familiarity with health information management is preferred
Proficiency in medical coding (ICD-9/10, CPT), billing processes, and insurance verification procedures
Excellent computer skills including Microsoft Office Suite (Word, Excel) and typing accuracy (10 key typing)
Knowledge of HIPAA regulations to ensure patient confidentiality and data security
Ability to communicate effectively in bilingual settings is a plus; fluency in additional languages is desirable
Strong organizational skills with attention to detail for documentation review and filing tasks
Exceptional customer service skills with professional phone etiquette and a friendly attitude
Experience working with dental terminology or in dental clinics is advantageous but not required
Prior hospital or healthcare facility experience is beneficial; familiarity with Optometry is a plus.
Join our team to make a meaningful impact on patient care while enjoying an energetic work environment that values your skills and dedication. We are committed to supporting your professional growth through ongoing training opportunities in medical administration, coding updates, and healthcare technology. This paid position offers the chance to develop your career within a vibrant healthcare setting dedicated to excellence.
Pay: $16.00 - $18.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Work Location: In person
Requirements
• Administrative experience
• Medical office experience
• Medical billing
• HIPAA
• Medical administrative support
• Medical office experience
• Medical billing
• HIPAA
• Medical administrative support
About Southport Eye Care
Southport Eye Care is an independent optometry office located in Southport, NC. They are committed to providing high quality medical eye care using the latest technology to preserve and protect eyesight for the entire family. With a focus on independent eyewear and sunglasses, they offer unsurpassed patient care, cutting-edge technology, and amazing eyewear.