Medical Receptionist

Family Essentials Counseling is an established private practice with two locations, seeking a new team member to work in our front office as a medical receptionist and client coordinator. We are a fast-paced practice with a busy and active clientele and vibrant team members. We love doing what we do and believe that our supportive environment is the root to our success.

DUTIES
Coordinate client screening and intake
Conduct insurance verification and benefit checks
Assist counselors with schedule and caseload management
Maintain client files
Address client and counselor questions and requests
Assist management with business operations tasks
WHAT WE NEED FROM AN APPLICANT
Minimum two years medical office experience (preferred)
Knowledge of insurance benefits
Knowledge of centralized HIM portals (Availity, Optum, One HealthPort, etc)
HIPAA proficiency
Thorough, accurate and efficient task management
Experience with electronic medical record systems
Ability to maintain professionalism while working with clients and colleagues to provide the best outcomes possible for their specific needs
Flexibility to accommodate needs at both office locations
Excellent communication skills
Consistency
HIGHLY VALUED
Positive attitude
Solution-focused mindset
High Energy
Able to convey a welcoming, genuine regard for others
Takes initiative to solve problems
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee mentoring program
Free parking
Health insurance
Health savings account
Life insurance
On-the-job training
Paid sick time
Paid time off
Paid training
Retirement plan
Vision insurance
Application Question(s):
Due to the sensitive nature of our work and the duties this specific position requires, we are obligated to decline any applications from individuals who have engaged in services themselves, or whose relatives or associates have engaged in services with us. Have you, a relative, or associate engaged in services with our agency at any time?

Ability to Commute:
Spokane Valley, WA 99212 (Required)
Work Location: In person