Practice location
full-time 1 month ago

Medical Receptionist

Merus Gastroenterology & Gut Health LLC

3390 Paddocks Parkway, Suwanee, GA 30024
18.00 - 22.16/hr

About the Practice

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Job Description

Bilingual Medical Receptionist (Gastroenterology)About Us
At Merus Gastroenterology & Gut Health, LLC, we specialize in providing compassionate, high-quality gastroenterology care. We pride ourselves on a collaborative work environment allowing our employees to thrive. We trust our team’s expertise and value your independence, meaning you will have the autonomy to do your job well with no micromanagement.

Position Overview
We are seeking a truly exceptional Bilingual (English/Mandarin/Korean for patient communication) Medical Receptionist who is a genuine people person. For this role, your character matters just as much as your administrative skills. We are looking for someone with a gentle, warm demeanor who excels at making every patient feel completely welcome, comfortable, and truly seen from the moment they walk through our doors.

Key Responsibilities
Patient Hospitality: Welcome patients with genuine warmth, ensuring they feel safe, respected, and heard during check-in and check-out.

Bilingual Care: Serve as a compassionate bridge for our Korean/Mandarin/English-speaking patients, translating medical scheduling details and forms clearly and gently.

Empathetic Communication: Answer multi-line phones and handle patient inquiries with patience, kindness, and an understanding tone.

Clinic Workflow: Coordinate appointment schedules and GI procedures smoothly, working collaboratively with clinical staff without needing constant supervision.

Insurance & Records: Verify insurance eligibility, collect co-pays, and manage electronic health records (EHR) with high accuracy and confidentiality.

What We Are Looking For
A gentle, empathetic character with a natural gift for customer service and human connection.

Fluency in English and Korean or Mandarin is required.

Prior medical front-desk experience is highly preferred (Gastroenterology or specialty care experience is a wonderful plus).

An independent self-starter who thrives in a trust-based environment and does not need to be micromanaged.

Comfort with technology, including Electronic Health Records (EHR) systems and multi-line phones.

What We Offer
Competitive hourly pay
Comprehensive health, dental, and vision benefits
Paid Time Off (PTO) and paid holidays
A supportive, team-first culture that rejects micromanagement and lets you shine
A beautiful, positive environment where your kindness directly impacts patient healing
Highly reputable female led team
Pay: $18.00 - $22.16 per hour
Expected hours: 40.0 per week
Benefits:
401(k)
401(k) matching
Health insurance
Paid time off
Work Location: In person

Requirements

• Administrative experience
• Medical records
• Teamwork
• Multi-line phone systems
• Empathy

About Merus Gastroenterology & Gut Health LLC

Merus Gastroenterology & Gut Health is a female-led practice serving the Johns Creek, Duluth, and greater suburbs of Atlanta. Led by Dr. Sumana Moole, a board-certified Gastroenterologist, the practice provides top-quality GI care in a friendly and warm environment.

Position Closed

This job is no longer accepting applications.

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