Medical Receptionist

WHAT SETS YOU APART
You are a friendly and organized medical practice Receptionist. You will be responsible for managing the front desk, greeting patients, scheduling appointments, answering phones, and handling administrative tasks. The ideal candidate has excellent communication skills, a warm and welcoming demeanor, and a commitment to providing exceptional customer service.

You will work closely with our team of dental professionals to ensure that our patients receive the best possible care.

ESSENTIAL DUTIES & RESPONSIBILITIES
Greet and welcome patients as they arrive at the dental clinic
Schedule and confirm patient appointments, coordinating with the dental team to ensure efficient scheduling
Answer phone calls and respond to patient inquiries or direct them to the appropriate staff member
Maintain patient records and update information accurately in the practice management software
Verify insurance coverage and assist patients with insurance-related inquiries
Collect and process patient payments, ensuring accuracy and confidentiality
Ensure the waiting area and front desk area are clean, organized, and presentable
Assist with other administrative tasks such as filing, scanning, and managing patient documents
Uphold the values of New Age Dentistry, including a commitment to service, mastery, innovation, long-term relationships, education, and safety
Adhere to OSHA, HIPPA, and clinic safety protocols and maintain a clean and organized work environment.

Participate in training and development programs offered by the clinic or external providers.

Perform other duties as assigned.

QUALIFICATIONS
It’s never just a job at BR by New Age Dental Clinic. Our office is home away from home and we enjoy helping and developing lasting relationships with our patients. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualifications:
High school diploma or equivalent
Proven experience as a receptionist or in a customer service role
Friendly and professional demeanor with a customer-service-oriented approach
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficiency in using computer software and dental practice management systems preferred
Ability to handle sensitive and confidential information with discretion
Previous experience working in a dental or healthcare setting preferred
Knowledge of dental terminology and procedures preferred
Familiarity with insurance billing and coding
Detail-oriented with strong documentation skills
Strong commitment to service, mastery, innovation, long-term relationships, education, and safety
Ability to work effectively in a team environment, take initiative, and problem-solving.

Must have reliable transportation and attendance.

Experience working with digital dental records preferred
Familiarity with dental practice management software preferred
Join us to be part of a dedicated team that values professionalism, compassion, and efficiency. Your contributions will directly impact patient satisfaction while supporting the seamless operation of our healthcare services. We are committed to fostering an inclusive environment where your skills can thrive!

Pay: $18.00 - $19.00 per hour
Expected hours: 32.0 – 40.0 per week
Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Experience:
Medical receptionist: 1 year (Preferred)
Work Location: In person