full-time 12 days ago
Medical Secretary/Receptionist
Northwestern Medicine
251 East Huron Street, Chicago, 60611
From 20/hr
About the Practice
N/A Team Members
Other Software
Office Tour & Photos
Job Description
Overview
Seeking a Medical Receptionist/Secretary for our patient-focused family medicine clinic, dedicated to delivering compassionate, comprehensive care to individuals and families in our community. We are seeking an organized, empathetic, friendly and reliable Medical Secretary/Receptionist to join our team and ensure our clinic operates smoothly. This is a fast paced office, strong organization skills are needed and ability to focus on multiple tasks at once is required.
Responsibilities
· Patient Reception: Greeting patients, managing intake, checking patients in/out, and verifying demographic and insurance information.
· Appointment Scheduling: Managing High-Volume phone calls, scheduling and confirming appointments using our Electronic Health Record (EHR) system.
· Administrative Support: Sorting incoming mail, processing medical records requests, handling faxes, and managing general inbox communications.
· Clinical Support: Coordinating referrals to specialists, tracking lab/diagnostic test orders, and acquiring pre-authorizations as needed.
· Billing & Payments: Collecting co-pays, issuing receipts, and processing basic daily billing reconciliations.
Requirements
Proven experience as a receptionist or medical secretary in a healthcare setting with medical office experience
Knowledge of medical terminology and familiarity with electronic medical records systems
Excellent organizational skills with the ability to multitask effectively in a busy office environment
Previous experience handling front desk responsibilities in a medical or dental office is highly preferred
Exceptional communication skills—friendly, professional, and detail-oriented
Ability to maintain confidentiality and adhere to HIPAA regulations
Diploma or equivalent (Medical Office Administration diploma or certificate preferred).
1+ years of administrative experience in a medical office or healthcare environment
Proficiency with Electronic Medical Records (EMR/EHR) software .
Knowledge of medical terminology, and HIPAA/privacy compliance guidelines.
Strong communication, organizational, and multitasking skills with a customer-service mindset.
Please submit your resume for review through Indeed ONLY, do Not contact office directly . Only those selected will be contacted for an interview.
Pay: From $20.00 per hour
Benefits:
On-site parking
Paid time off
Work Location: In person
Seeking a Medical Receptionist/Secretary for our patient-focused family medicine clinic, dedicated to delivering compassionate, comprehensive care to individuals and families in our community. We are seeking an organized, empathetic, friendly and reliable Medical Secretary/Receptionist to join our team and ensure our clinic operates smoothly. This is a fast paced office, strong organization skills are needed and ability to focus on multiple tasks at once is required.
Responsibilities
· Patient Reception: Greeting patients, managing intake, checking patients in/out, and verifying demographic and insurance information.
· Appointment Scheduling: Managing High-Volume phone calls, scheduling and confirming appointments using our Electronic Health Record (EHR) system.
· Administrative Support: Sorting incoming mail, processing medical records requests, handling faxes, and managing general inbox communications.
· Clinical Support: Coordinating referrals to specialists, tracking lab/diagnostic test orders, and acquiring pre-authorizations as needed.
· Billing & Payments: Collecting co-pays, issuing receipts, and processing basic daily billing reconciliations.
Requirements
Proven experience as a receptionist or medical secretary in a healthcare setting with medical office experience
Knowledge of medical terminology and familiarity with electronic medical records systems
Excellent organizational skills with the ability to multitask effectively in a busy office environment
Previous experience handling front desk responsibilities in a medical or dental office is highly preferred
Exceptional communication skills—friendly, professional, and detail-oriented
Ability to maintain confidentiality and adhere to HIPAA regulations
Diploma or equivalent (Medical Office Administration diploma or certificate preferred).
1+ years of administrative experience in a medical office or healthcare environment
Proficiency with Electronic Medical Records (EMR/EHR) software .
Knowledge of medical terminology, and HIPAA/privacy compliance guidelines.
Strong communication, organizational, and multitasking skills with a customer-service mindset.
Please submit your resume for review through Indeed ONLY, do Not contact office directly . Only those selected will be contacted for an interview.
Pay: From $20.00 per hour
Benefits:
On-site parking
Paid time off
Work Location: In person
Requirements
• Organizational skills
• Electronic medical records
• Medical office experience
• Patient service
• Administrative experience
• Electronic medical records
• Medical office experience
• Patient service
• Administrative experience
About Northwestern Medicine
Northwestern Medicine offers world-class healthcare services from primary care to treatment for complex conditions. With a history of over 160 years, they are committed to making communities better through innovative medical advances and exceptional patient care.